Question about Lexmark X5470 All-In-One InkJet Printer

2 Answers

Lexmark x5470, alignment error

Just says remove tape from cartridges and check paper help please i have 4 with same problem

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  • 7 more comments 
  • Compown Feb 22, 2008

    Printer prints slightly blurred image on right side of paper.

    I've purchased new cartridges color/black,... cleaned contacts in the carrier and ran the alignment program, still blurry.

    Thanks for a response.

  • rgardner11 Mar 05, 2008

    I had an alignment error and now I can no longer connect to the PC. Treid powering off disconnect USB and rebooting to no avail.

  • Anthea Gilkinson
    Anthea Gilkinson Apr 09, 2008

    same here no matter which cartridge i use, can print without or could until yesterday now just get blank pages & i'm not out of ink

  • saljacko Jul 14, 2008

    same prob as above!!

  • creyn71 Aug 14, 2008

    Anyone have a fix for this? I have one I just bought $50 in ink and I am getting the same error

  • homefinder Aug 21, 2008

    Put in new cart., now says remove tape, won't come to center so I can remove.

  • joannelj Oct 17, 2008

    Same thing. Brand new cartridges, no tape anywhere, but the same message. It will let me print, but the prints don't look too good. I mostly get this error when I try to align the new cartridges.

  • Anonymous Mar 30, 2009

    I have the same problem, but when I hit cancel it will only print in black. I cannot get it to print in color, and there is no tape anywhere on the cartridge.

  • Anonymous May 05, 2009

    All I had to do was hit cancel!??? Ahhhhhhh stupid printer!!



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Fiend your solution direct from Lexmark. Here is your solution

lexmark x5470, alignment error - 6741fae.jpg

Posted on Mar 03, 2009


I had this same problem, I just cancelled the alignment by pressing the cancel button and everything works fine and prints well. Don't know what was wrong!

Posted on Nov 10, 2008


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Posted on Jan 02, 2017

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SOURCE: lexmark x5470, alignment error

hi alyciaadamo;
im not sure but i think uninstalling and reinstalling will not get the printer set back to default settings. can you navigate through the menu even if you see the error? press the cancel or something? if you can,look for reset factory settings.

also try to remove all the ink cartridge, and power cable from the printer, wait for 30mins and try it back.

I just want to know if your using genuine lexmark ink for you printer. :)

Posted on Jun 06, 2008

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Related Questions:

1 Answer

I got always the message Print Head not installed

follow these steps:
Turn the open the top cover. Wait for the cartridge carrier to stop moving, then lift the first cartridge out of the printer. Tilt the cartridge forward, then carefully lift it out of the printer.
Examine the electrical contacts on the bottom of the cartridge. Look for any tape that might be covering those contacts. New print cartridges ship with this tape to protect the cartridge and prevent leaks. If you fail to remove this tape, the printer cannot sense the cartridge and it might return a "print head not installed" error.
Remove the rest of the cartridges from the printer. Check them for tape and other obstructions. Also check the cartridges for leaking ink, and clean them if necessary. Discard and replace any cartridges found to be leaking.
Clean the ink cartridge carriers thoroughly, using a soft cloth or a small vacuum cleaner designed for cleaning computer components. Paper dust and ink residue can accumulate in the carrier and cause communication issues with the printer.
Place the ink cartridges back in the printer and close the top cover. Power cycle the printer if the error message does not go away immediately.

in case of any additional help, please revert back

Jun 12, 2011 | Computers & Internet

1 Answer

My printer error message indicates- Alignment problem.(1) Remove tape from cartridges.(2) Check Paper.(3) Press Ok to retry. I do not see it being easy to remove tape from cartridge,but my allignment paper...

Make sure you are using the correct cartridges for your model. Try to remove both the cartridges. Close the cover. Unplug and replug the printer into the power outlet to reset itself. When the printer turns on, reinsert the cartridges when prompted. Close the cover and check for any error. If none, try to print again.

Apr 11, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

I ran out of ink and replaced my cartridges. When I tried printing the alignment, it printed the alignment, then gave me the error message of ERROR 2200 and also says "Alignment problem. Remove tape...

Try cleaning the Gold section of the cartridges with a wet paper towel.

Unplug the printer and clean the gold contacts on the printer where the cartridge meets up to the printer with a wet paper towel. Do this till the towels come back clean.

Dry both the contacts on printer and cartridges.

Allow at least 30 mins for the printer to dry.

Plug the printer back in and reinstall the cartridges.

Align the cartridges,

Hope this helps.


Mar 11, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

My dell printer goes through the motions of printing but keeps coming up with a blank page. I have reinstalled the printer, unplugged it to reset any codes, cleaned the cartridges with warm paper towel,...


Please try to add or set up the printer again and set it as default printer. and then try to print the test page.

If not, remove the cartridge and rub the print head into a plain paper with alcohol until inks flows on the paper. Return the cartridges and run the print nozzle for 2-3 times. Then try to print again.

Please let me know if you need more help. Please rate my solution if it helps you or might help others.

Mar 01, 2011 | Computers & Internet

1 Answer

Tell me please hp laserjet printer 2420 paper tray setting

    1. Remove the packing material from the printer.
      1. Remove the all orange tape from the outside of the printer.
    • Remove orange tape from paper tray 2. c00318774.gif
    • Remove the orange packing tape from inside paper tray 3. c00318775.gif
    • Remove the spacer from inside the print cartridge area. c00318776.gif
    1. Load all paper trays.
      1. Pull the paper trays completely out of the printer.
    2. Press the blue tab on the rear paper length guide and adjust the rear guide so that the pointer matches the size of the paper to be loaded. c00318778.gif
    3. Move the side width guides outward to match the desired paper size. c00318779.gif
    4. Add the media to the paper trays, make sure that it is flat in the tray at all four corners. Keep the media below the height tabs on the sides and rear of the tray. Push down on the metal lift plate to lock it in place. c00318780.gif
    5. Slide the trays back into the printer. c00318781.gif
    6. Install the print cartridge.
      1. Remove the print cartridge from the packaging.
    7. Rock the print cartridge back and forth several times to "mix" the toner. c00318783.gif
    8. Pull the sealing tape from the end of the print cartridge to remove the entire length of the tape. c00318784.gif
    9. Open the top cover. c00318785.gif
    10. Slide the print cartridge into the unit. c00318786.gif
    11. Close the print cartridge door. c00318787.gif
    12. Connect the LAN cable (optional). (HP LaserJet 2420n, 2420dn, 2430tn, and 2430dtn models only) c00318788.gif
    13. Connect the power. c00318789.gif

    Jan 13, 2011 | HP LaserJet 2420 Printer

    1 Answer

    Errror e flashing. i cant see any paper jam or small object that affect the sensor.please help me

    Check the following steps for fixing Hp Carriage Jam Error :

    Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

    Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

    Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

    Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

    Nov 25, 2010 | Office Equipment & Supplies

    1 Answer

    Need to take new cartridge back out. It won't budge.

    1. Check cartridge make sure you removed tape covering electrical contacts. do not touch contacts with fingers or metal objects.
    2. Check printer contacts bake sure there is no tape paper or obstruction blocking contacts.
    3. Replace cartridge then turn printer on.
    4. Not working remove cartridge.
    5. using a pencil eraser gently clean contacts with eraser both printer & cartridge.
    6. wipe residue off with a non static lent free dry cloth.
    7. Repeat #3
    8. Still not working try new cartridge the one you have may be bad.
    9. Still not working contact be & we will try something else.
    Please rate if fixed or helped. Thank you. Good Luck! I'll standby if you need more help.

    Mar 07, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

    1 Answer

    Lexmark x5470, alignment error

    hi alyciaadamo;
    im not sure but i think uninstalling and reinstalling will not get the printer set back to default settings. can you navigate through the menu even if you see the error? press the cancel or something? if you can,look for reset factory settings.

    also try to remove all the ink cartridge, and power cable from the printer, wait for 30mins and try it back.

    I just want to know if your using genuine lexmark ink for you printer. :)

    Jun 06, 2008 | Lexmark X4270 All-In-One InkJet Printer

    5 Answers

    Cartridge problems

    Clean the heads, printer is not reading new cartridge or refilled cartridge. You may also have a paper jam if alignment is affected. Check for little jams, post back if no go lilacgerry xxx

    Dec 28, 2007 | Lexmark X4270 All-In-One InkJet Printer

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