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USB Cables I've lost the cable to my "Smartdisk FireFly" USB storage device. Are most of these cables proprietary to specific devices or are they universal and easily found?

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Most of them are easily found. You could take it to your nearest radioshack and they should be able to point you in the direction of a new cable.

Posted on Jan 30, 2008

Use any USB to mini USB cable. Pay attention to the type of connectors:
1. One side must be of Type A
- This is a long rectangular USB formfactor that can be plug in only one way - flipping it over and trying to plug it in wont work.

2. The other side must be mini USB
- This is a rectangular shaped connector that is longer on top than on the bottom (almost trapezoidal, except the sidewalls are curved).

Posted on Sep 04, 2008

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You should be able to get these leads from most computer shops like PC world or maplins

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Use a USB 3 cable it will provide more usb throughput
USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/

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Error code 10


How to fix the error

"This Device Cannot Start. (Code 10)"

When working with a USB device in Windows XP


If you have plugged in a USB device (usually a mass storage device) into a computer and it won't work, here are some basic troubleshooting steps to resolve the problem.


First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable, can fail just like any other device.


However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.


Follow the steps below to troubleshoot this scenario and make your USB device work again.


1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.


2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like


"This device cannot start. (Code 10)"


proceed to Step 3.


3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.


A. Click on Start

B. Right Click on My Computer, click on Properties

C.Click on the Hardware tab

D. Click the Device Manager button.


A. Click on Start

B. Right Click on My Computer, click on Properties

C.Click on the Hardware tab

D. Click the Device Manager button.

E. Expand Universal Serial Bus controllers section.

F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.

G. Restart the computer, and allow the computer to reinstall the USB controllers.

H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.


For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject.

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1 Answer

My model # is USBFL880-C Yesterday I formatted my hard drive on my workstation. I moved all my data and 6 years of pictures to my SmartDisk without a problem. Ready to put the data back on my PC; plugged...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

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Help! My drive suddenly "died". The green


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

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1 Answer

Code 10


First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable can fail just like any other device.
However, if the USB device works in another computer sstem, then the problem lies with the configuration of the computer where the device did not work.
Follow the steps below to troubleshoo this scenario and make your USB device work again.
1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.
2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like
"This device cannot start. (Code 10)"
proceed to Step 3.
3) The easiest way to solve a USB error code 10 in windows xp is to follow the steps below to remove and reinstall all USB controllers.
A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

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Need documentation on how to attach WD PassPort HDD to Belkin N+ router using usb port on router ... to be accessed by Windows 7


Gather and connect all necessary connecting cables. You need an Ethernet cable to go from the box linking the hard drive to your wireless router in one of the open ports on the back of your wireless router, and a USB cord connecting your external drive to the storage link box (unless you are using a flash memory device or stick drive).Power up the devices. Make sure your Internet connection Is working and that the storage device is working properly.Insert the Setup CD into your computer. Follow the instructions and install any necessary utilities for the specific type of external drive you are using. Configure the storage link. During setup you should have been given the option to secure the device with a login name and password. Open the device and log in. Make any changes you want to on the storage device, but if you aren't sure what specific changes you want to make to the default settings, leave the default settings alone to avoid creating problems.

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1 Answer

Usb problem


If you have plugged in a USB device (usually a mass storage device) into a computer and it doesnt work, here are some basic troubleshooting steps to resolve the problem. 
First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable can fail just like any other device.

However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.

Follow the steps below to troubleshoot this scenario and make your USB device work again.  


1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.

2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like

"This device cannot start. (Code 10)"

proceed to Step 3.

3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.

A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button. 
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. 
G. Restart the computer, and allow the computer to reinstall the USB controllers. 
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. 

For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject

Oct 18, 2008 | Computers & Internet

1 Answer

Having problems getting my firefly hard drive to show in my computer.Device manager show the device but I can not get it to my files please help


1. is the firefly working on other computers?
2. are you trying to use it in corporate computer? plugging usb devices may be restricted by a network administrator to protect corporate data.
3. is your usb adapter working. have you tried to plug another usb device to the same usb port?
4. how old is your system.? your system may be using usb 1.1 and your firefly may be using 2.0.. if that's the case you may have problems using your device in the that computer.
5. check your bios to make sure usb support is enabled in *********** board.
6, are you able to see your removable storage device (firefly) in My computer? if you do. what message do you get when double clicking in the icon to go into your device.

Sep 30, 2008 | Computers & Internet

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