I have a vertical line that is appearing when I fax or scan documents from the document feeder. When I print or receive a fax, there is no problem, so it is not toner or drum related (or at least I think so). I see some minor marks or scratches on the glass where the feeder sends the documents through, but none of those line up with where we're getting the line. Any suggestions?
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Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.
Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...
To the left of the A4 scanner glass, there is a narrow glass strip. This is when the top document feeder scans from. Check for any contamination (even a small speck) on this glass at about the position of the vertical line.
Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first 1- Check printouts from computer or FAX if it is clean problem in scanning section 2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it
the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.