Question about Sony Handycam DCR-SR42 Camcorder

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Sony Handycam DCR-SR42

I have followed direcrtions and even had a friend try with no luck. When I TRY to add the software my computer Windows XP will not acknowledge that there is new hardware. I even tried "adding new hardware" with no luck. All connections are tight and camera is turn on when it is suppost to and there is power to the camer dock where the USB plug is. What is going on?

Thank you for any and all help with this problem

deborah194@centurytel.net

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  • cntryloner Jan 30, 2008

    THANK YOU!!!! Will try this

  • cntryloner Jan 30, 2008

    THANK YOU so much for the advise!!! I had already tried the "another pc" which it did work. So I tried the other idea and zilch :(.

    AHHHH! Computers - are they facinating :(.

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If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall, reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfixIf that doesn't fix it try the USB cable

Posted on Jan 30, 2008

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