Question about Garmin StreetPilot C330 GPS Receiver

3 Answers

Map Update 2008 software encounters error

While trying to update my Garmin c330 maps, the update software encounters an error while communicating with the c330 unit and instructs the user to exit the program . Garmin insists that the error is caused by the USB chip set in my Dell computer. They say that the Via rev 5 chips are not compatible and that it only works with the IBM USB chip set. I have not had any problem updating the units software nor have I had problems using third party software to communicate with the unit. Has anyone else had problems with the Via chip set? Is there a driver upgrade that could solve this problem?

Dell Dimension 8250 system
Windows xp sp2 with all updates
512mg memory

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  • arbutus_bill Jan 30, 2008

    PCI card could help as long as it has IBM chip set. I will consider it.

  • arbutus_bill Jan 31, 2008

    I was able to solve this problem myself. I discovered that in order for the 2008 map update to work you must have the latest firmware (5.70) installed and reinstall the GPS using the USB drivers on the map update disk. After completing this operation it took less than 45 minutes to update the maps. I guess I was my own "fix ya"

  • tayloch3 Feb 03, 2008

    I updated to 5.70 and also reinstalled the Garmin GPS driver from the 2008 update disk. I also tried a master reset (press down on lower right corner of screen and hold on/off button until white screen and black dot appear) as well as a hard reset (press "reset" button under the faceplate). However, I am still getting this same "communication" error message 97% into the update - which means the preloaded maps have been erased, so the unit is now nonoperational. Any other ideas? It sounds like contacting Garmin product support is not an option, since they blame it on a Dell hardware issue. Help!

  • arbutus_bill Feb 15, 2008

    Comment for Tayloch3
    Did you uninstall the GPS from the system, control panel, delete programs, garmin usb drivers? Just copying the drivers doesn't work. I tried.

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I called Garmin support and sent the unit to them to check out. The software support guy ran the update two times and got the same error. The software support guy sent it to the repair department, and my old unit was exchanged for a working unit.

Posted on Apr 05, 2008

Good job bud

Posted on Jan 31, 2008

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OK WELL U CAN BUY HI END PCI USB CARD 2.0 that will do it and do a clean up run ccleaner.com tool ok help the choking up on it

Posted on Jan 30, 2008

  • nick helpap
    nick helpap Jan 30, 2008

    no no that dont matter man just go buy 2.0 pci usb card ok trust me this waht u need and markl me as fix ya

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(Untried)
For C330 owners that want to have both Canada and US 2008 map update on their GPS this is what you have to do.

Must have:
1 - Street pilot C330

2 - 512mb SD card
3 - SD card reader of some form (some cameras will suffice)
4 - Garmin 2008 Map Update North America

What to DO:

1 - connect the GPS to the computer
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3 - Install the Lower 48 states, United States
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4 - Once the GPS is updated with the US map. Browse the Map update disk contents. This can be done with going to "My Computer" right click on your CD/DVD drive and click on "Explore"

5 - Open the folder called "img"

6 - Copy the file called "gmappromU.img" file is around 430mb. (This is the map file for Canada)

7 - Insert your SD card into your card reader and connect it to your computer. A window should pop up. If not you should see it on your "My Computer"

8 - Once you have navigated your way into the SD card directory. Create a folder on the SD card named "garmin" (no caps)

9 - Go into your newly created "garmin" folder right click and paste the "gmappromU.img" file. (This may take upto 20 to 30 mins)

10 - Once the process is complete, Rename the "gmappromU.img" file to --> "gmapsupp.img" (watch for spelling, no caps at all)

11 - Remove the SD card, Turn off your GPS, Insert SD card into GPS.

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