Question about HP OfficeJet D135 All-In-One InkJet Printer

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Ph officejet d153 problem

My ph officejet d135 is always saying scanner failed turn off and restart. That will last for maybe 10 minutes and I have the issue again.

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Hi Sir.

The problem here is with the scanner bulb.
Please click on the web link given below and perform the steps as provided in the web page to get the issue fixed.

Here is the web link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&cc=us&lc=en&dlc=en&product=64986

This will fix the issue else the scanner bulb is currupted.

To make sure that the problem is with scanner bulb.
Perform these steps.

Open the scanner lid and press copy button on the printer.
The scanner bulb should be lit and goes two and fro.
If this happens that means the scanner bulb is OK else Bad.

Posted on Mar 20, 2008

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Hi Paula.

Please click on the web link given below to get the issue fixed.

The problem is with the scanner bulb.
However perform the steps given in the web page below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=64986

Click on the web link given below to get the issue fixed.

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