Question about Sony Network Walkman NW-A3000 MP3 Player

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Error code: 82040307

Hey, when i run my connect player and then connect my mp3 this box pops up saying "The portable device failed to initialize and cannot be used". So my player is not connecting. Any help

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Sony website offers a new software to connect to your device. Sonicstage.. u can download it for free. im using it right now in my NW-3000 and its easy to use. try it.

Posted on Feb 04, 2008


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My mp3 seems to be stuck on initializing. When I plug it in there is no box that asks what I would like to do with it. I can turn it off and when I turn it back on it still says initializing. It was...

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Hello - doesn't anyone listen. Connect the player to your computer, and open the Philips Device Manager, and run a repair.

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Nov 26, 2008 | Philips GoGear SA3125/37 MP3 Player

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If you have clicked repair, and it is telling you that the repair failed, then the player needs to be replaced.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jun 26, 2008 | Philips SA5125/37 MP3 Player

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PC won't recognise portable device

i have the same problem with mine but it still charges i just cant put music onto it

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I keep getting error code 82040301.The Portable device NW-A1000 failed to initialized and can not be used.

i scrpped NWA1000 s there was no dound output, thrown into dustbin.No point using it as 6GB harddisk(!!) in the age of 8-16GB pen drives.

Nov 30, 2007 | Sony NW-A1000 MP3 Player

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