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Photocopier 7013 The ALARM keeps going off saying the drum toner is low, even though I have already put a new cartridge in. It doesn't seem to realise that the cartridge is new.

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  • Anonymous Oct 16, 2008

    the printer say : 'you must change the toner ' but it's done !!!

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Hi,
You must reset in his menu! Go in setup menu or status menu and there must be reset Drum unit!!! But it's not the same cartridge and drum unit!!! It's separate part's!!! Give me exactly message!!
Good luck!

Posted on Jan 30, 2008

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1 Answer

SHARP AR 5520 keep displaying TONER INDICATOR ALARM MESSAGE whenever I switch on the copier. And even if there is toner, the message keep displaying. So what is the problem?


Dear
The ink cart. is dual component one is drum unit and other is toner unit. You may go to system information there consumable information which indicate the status of the both and according to that replace the chip of the respective cart.
Thanks.

Jan 12, 2015 | Sharp Office Equipment & Supplies

1 Answer

I change toner but alarm still on saying toner low


You may have to go into settings to clear the fault of low toner, depending on the year and make of printer. If that doesn't help then make sure that all packaging on the toner was removed and that it is the right cartridge

Oct 10, 2012 | Office Equipment & Supplies

1 Answer

Hello. Problem with my Konicia Minolta Magicolor 2400. Replaced the drum with a new OEM. Replaced the Cyan toner with a new OEM and the error message still flashes. The status screen says put in a new Cyan...


Hello,
probably it's bad chip on cartridge or the chip was not reset.
Try with new toner cartridge. If its new go to the shop where you bought it and replace for new one under warranty.( If you are lucky and they give you a new one :-) ).

Hope that helps!

Apr 30, 2011 | Office Equipment & Supplies

2 Answers

BROTHER-MFC7430 Toner life end


actually, you dont' really need to replace your drum, your drum actually is good for 5-6 years.
you just need to clean up the drum with duster and put that back into the machine.
when reset the drum, you just need to open the front cover and press Clear buttom then 1.
after that the whole thing will be reset and ready to go for it.

Dec 27, 2010 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Printer wants toner cartridge replaced, though not empty


unfortunately the drum within the cartridge has reached end of life so changing to a new drum cartridge would resolve this issue.

Mar 25, 2010 | Panasonic KX-FLB801 All-In-One Laser...

1 Answer

I put a brand new toner cartridge in and it still says drum low and won't print anything? Not sure what to do? Whys does it continue to state that the drum is low or out of toner?


There is a little white lever inside on the left that the new toner resets. If it doesn't move freely, it can't see the new toner cartridge. There's a window on each side of the toner cartridge that you can cover with a piece of electrical tape to stop the error. For the drum error, you open the front door and press menu or options button and tell it it's a new drum and that error will go away.

Oct 12, 2009 | Brother MFC-8460N All-In-One Printer

2 Answers

Laser jet produces printouts that are smudged and dark


Remove the toner cartridge and use a soft cloth to wipe the photo drum clean of toner. Put it back and try again, if you still get bad prints, then you need a new toner cartridge.

Apr 01, 2009 | HP LaserJet 1200 Printer

3 Answers

Toner/drum problems


This seems to happen some of the time. Brother has an FAQ for this:

1. Verify the toner cartridge is installed correctly by following the
steps listed below:

a. Open the front cover.

b. Lift the drum unit slightly and pull it out. Place the drum unit on
adrop cloth or large piece of disposable paper to avoid spilling and
scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock
lever (blue tab) on the left side of the drum unit and lift the toner
out.
*Handle the toner cartridge carefully. If toner scatters on your hands
or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times
to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into
place).

f. Clean the primary corona wire inside the drum unit by gently sliding
the blue tab on the top of the cartridge from right to left several
times. Return the blue tab to the home position before reinstalling the
drum unit assembly.

g. Reseat the drum unit into the machine.

h. Close the front cover.

2. If the message "Toner Life End" continues to appear on the display,
contact Brother Customer Service at 1-877-Brother (276-8437) Monday
through Friday, 9:00am - 7:00pm EST, excluding holidays.

May 12, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Faded print on left hand side of paper


This type of printing defect is normally caused by 1 of a few problems - the easier one first:

1. Toner cartridges sometimes do not have the toner evenly distributed - close the toner cartridge and inspect the hopper right below it for even distribution of toner.

The harder ones:

2. This type of defect can also be caused by dirty charging section - for the drum to pick up the toner it must be charged electrically prior to exposure - if the charge grid is not clean then it will not give the drum an even charge - not sure were this is in this printer yet - looks like it comes as part of the drum kit so this should not be causing this issue.

3. The last and most difficult to check is paper alignment with the drum - is the paper contacting the drum evenly - look for possible problems in the paper path with the drum unit removed - look for something uneven around the area were the paper contacts the drum

Mar 27, 2008 | OKI B4350 Laser Printer

1 Answer

'Speckled' Printing


Do you have the owners manual? Did you cancel the document from the computer and turn the printer off for at least 30 secs. The speckled print and lines are usually caused by a defective toner or worn drum. Usually a drum will last for 10 thousand or more cycles. But sometimes prematurely wear out. Make sure you are absolutely using a genuine Brother OEM supply. Generics have a high failure rate. This is not a heavy duty printer. When you need a drum and toner together, it will be just as cheap to buy another low end Brother printer.

Mar 30, 2007 | Brother HL-2040 Laser Printer

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