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Re: PRINTER WON'T RESPOND
Blueleaf, I checked the EPSON website and there are no VISTA drivers on there. Your printer will not work without the proper drivers. I am afraid that you will have to get a new printer. Just being honest...
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You need to clarify :
1. Your printer cannot print color even though it prints color well from a test page;
2. Your printer cannot print color in a test print page.
If it is the first one, then you have to set it properly in Window Print Configuration page of that printer;
If it is the second one, then you have to check whether you have installed the color ink cartridge properly in the printer. If the color ink cartridge is installed properly, try to replace another new color ink cartridge. Finally it is still not work, then you have to bring back to the repair center.
I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.
the body of text of the test page is black ink. From what you describe, the print heads are clogged. Most HPs use cartridges that have the head built in, but if not used for an externded period they can dry up and clog.
Try repeated head cleanings (10 or more) see if any change. If none, try new HP ink cartridges
Turn on the printer and check the LCD screen for an
indication of which ink cartridges are low. Note that recycled ink
cartridges sometimes read "Ink low" even when they still have ink, so
print a test page if you're not sure.
Expose the ink tray by lifting the entire LCD control panel,
which is attached to the underside of the copier tray.
Pull out the used ink cartridge by pulling straight up from
the print head,
4, insert the
new cartridge into the print head and push down until you feel a click.
Close the printer lid and let the printer reset the ink tray.
Print a test page to make sure the new ink works. If it
doesn't, you may have forgotten to remove the protective tab under the
Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate. Have some test on it at Printer Maintenance. I'm sure 100% works on it. Good luck!
microsoft logo is in colour and so its printing while everything else on test page is black so its not printing.
the problem is common.you need to do automatic deep cleaning for the ink flow to start once you install new cartridges.go to printer maintanance option and click the option deep cleaning .it will pull out the ink in printer head and it will start working.sometimes also requires cleaning twice.
thanks and do not forget to accept the solution.
Try to print a self test page from the printer itself, do these:
Press and hold the Cancel and the Color buttons at the same time.
Release both buttons.
The Self Test Report will be printed.
and check if it is the same output, if yes then follow the steps below:
Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below:
Verify that there is plain white paper in the Input tray.
Press Setup .
Press or to select Tools and then press OK .
Press or to select Clean Print Cartridge and then press OK . The unit prints a test page.
Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again
If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step.
If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels.
Open HP Solution Center .
Click Settings .
Click Print Settings .
Click Printer Toolbox .
Click the Estimated Ink Levels tab
Replace any ink cartridge that is low on ink.
If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage.
Open the front of the unit to access the ink cartridges.
After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process.
Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them.
With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges.
Allow the cartridges to dry before reinserting them.
Close the unit, and plug the power cord back in.
Print a self-test page to check the results. Follow the steps below to print a self-test page.
Press Setup .
Press or until Print Report displays and then press OK .
Press or until Self-Test Report displays and then press OK . The self-test report prints.
If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s).
IF THE SELF TEST REPORT IS CLEAN, THEN TRY TO PRINT FROM ANOTHER SOFTWARE LIKE PAINT, NOTEPAD AND IF THE OUTPUT IS OK THEN THE PROBLEM IS ON THE SOFTWARE THAT YOU ARE USING