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Re: PRINTER WON'T RESPOND
Blueleaf, I checked the EPSON website and there are no VISTA drivers on there. Your printer will not work without the proper drivers. I am afraid that you will have to get a new printer. Just being honest...
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make sure you are using good quality ,correct number cartridge and insert properly?
switch off printer and change data usb cable, then switch on the printer, it will work, again same ,,must be check ink carriage cable is damage?
You need to clarify :
1. Your printer cannot print color even though it prints color well from a test page;
2. Your printer cannot print color in a test print page.
If it is the first one, then you have to set it properly in Window Print Configuration page of that printer;
If it is the second one, then you have to check whether you have installed the color ink cartridge properly in the printer. If the color ink cartridge is installed properly, try to replace another new color ink cartridge. Finally it is still not work, then you have to bring back to the repair center.
I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.
the body of text of the test page is black ink. From what you describe, the print heads are clogged. Most HPs use cartridges that have the head built in, but if not used for an externded period they can dry up and clog.
Try repeated head cleanings (10 or more) see if any change. If none, try new HP ink cartridges
Some Hp printers, like Epson, require the cartridge to be reset. There is a chip on the cartridge that needs resetting.
This might work;
Place the HP 60 cartridge on a covered surface so that the metal contacts on the cartridge are facing you. Put tape over the top metal contact in the second column from the left-hand side, making sure the other contacts do not get covered. Put the HP 60 cartridge back into the HP printer. Print a test page when prompted. Take the cartridge out of the printer. Leave the tape on the contact that is already covered and also cover the top contact in the column at the far right, making sure no other contact gets covered in the process. Return the cartridge to the printer again. Print a test page. Remove the cartridge from the printer again, remove the tape from the metal contacts, and return the cartridge to the printer. Print the test page and the printer should read the cartridge as full.
Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate. Have some test on it at Printer Maintenance. I'm sure 100% works on it. Good luck!
Try to print a self test page from the printer itself, do these:
Press and hold the Cancel and the Color buttons at the same time.
Release both buttons.
The Self Test Report will be printed.
and check if it is the same output, if yes then follow the steps below:
Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below:
Verify that there is plain white paper in the Input tray.
Press Setup .
Press or to select Tools and then press OK .
Press or to select Clean Print Cartridge and then press OK . The unit prints a test page.
Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again
If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step.
If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels.
Open HP Solution Center .
Click Settings .
Click Print Settings .
Click Printer Toolbox .
Click the Estimated Ink Levels tab
Replace any ink cartridge that is low on ink.
If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage.
Open the front of the unit to access the ink cartridges.
After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process.
Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them.
With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges.
Allow the cartridges to dry before reinserting them.
Close the unit, and plug the power cord back in.
Print a self-test page to check the results. Follow the steps below to print a self-test page.
Press Setup .
Press or until Print Report displays and then press OK .
Press or until Self-Test Report displays and then press OK . The self-test report prints.
If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s).
IF THE SELF TEST REPORT IS CLEAN, THEN TRY TO PRINT FROM ANOTHER SOFTWARE LIKE PAINT, NOTEPAD AND IF THE OUTPUT IS OK THEN THE PROBLEM IS ON THE SOFTWARE THAT YOU ARE USING