Question about Canon PIXMA MP830 All-In-One InkJet Printer
I have exactly the same problem now but also had it about 11 months ago prior to the warranty running out. On the last occasion, the helpdesk could not fix it and resulted in and enginners visit. After about 2 hours of scratching his head it was found that the internal setting for country was set to Chinese! It was suggested that some how it had defaulted to this setting and the reason why the CD/DVD would not print was due to Chinese law that prevents them from copying CD and DVD's!. He did a print out of the settings and sure enough it was set to chinese. He changed this by entering the engineering maintenance mode and made the change. I should stress that this was not the same setting as on the main panel menu acccessible from the menu function on the top of the keyboard. As the printer is no longer in warranty and I can not work out how to access this code I will probably have to pay for an engineer to come out to fix it again as the central helpdesks are pretty useless and according to them have never heard of the problem. Good luck!
Posted on Apr 01, 2008
Printing directly on a CD/DVD is only in a drive specifically capable of that function using a disc that is coated with a laser sensitive surface and goes into the drive with the side to be labeled facing down. If you are using your MP830 to print labels that you then stick to the surface of about any CD/DVD, you must have the correct label and software to print it. From the way your question is written it is hard to tell what you are trying to do?
Posted on Feb 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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