Question about Motorola Mobility W375 Cellular Phone

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Net 10 "disables" PC connection feature?

Hello, My daughter just got her first cell phone: a Net 10 Motorola W375 that apparently - I just discovered the hard way - won't connect to her PC by their own design. They want you to use your calling minutes to download photos and ringtones instead of making it a simple, logical download to/from your PC. Nor do they tell you this up front. Does anyone know of a way to re-enable the logical feature of being able to connect your cell phone to your PC if you own this phone?

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  • Anonymous Feb 09, 2008

    Same prob, but I want to upload ringtones.

  • stn86 Feb 11, 2008

    My w375 is second hand and i have no software for it.So basiccaly my problem is the same.What now?

  • Anonymous Mar 02, 2008

    I've stumbled across the same problem. It seems that not only can you not connect your phone to your PC, but with certain services (Like Net10) will not let you use anything else to connect. For those that have actual internet access on their phones, look into beammeupscotty.com or something like that.

    For the rest of us, We're stuck with a nice phone with crappy features. Good job Motorola!

  • Anonymous Mar 25, 2008

    I have the same issue and I'm pissed now. Way to go Net10!

  • deflepnut Mar 26, 2008

    I have this same problem. I've been looking around for a solution, but no dice yet.

  • tommy86712 May 06, 2008

    I heard there is someone on Ebay that can do it.

  • AngelaKMP May 12, 2008

    Icontacted Net 10 and told them that in their advertisement they DID NOT state that you could not connect the phone to a computer and that it was my understanding from their web site this was possible. Their response was I should have contacted a sales rep. before purchasing the phone. A friend of mine has an unlocked w375 and when they come to visit we are going to try my SIM card in their phone if this works I'll let you know.

  • springchick9 May 22, 2008

    I have the same issue. I read everything very carefully before purchasing this phone with Net10 service and this was not stated anywhere. What good is it to have a camera phone if there is no way to download the photos to my computer? Makes the phone pretty much useless for all but basic phone service. Today I set up an account with Verizon and ordered a new phone through them. I will use up the minutes remaining on my Net10 account and then I'm through with them. You get what you pay for I guess. Should have known it was too good to be true.

  • jen07 Oct 05, 2008

    I have this issue to with my phone. It's so ridiculous on how they can sell this type of phone and not tell you this a head of time before spending the 80 something bucks on it. I believe everyone is right, it burns up your minutes sending them through MMS or email. I tried switching SIMS to some one elses phone, either way, it comes up as "unregistered sim card". So, I find this phone to be useless.

  • Anonymous Nov 30, 2008

    What a rip off...

  • Anonymous Jan 11, 2009

    I get really sick of having to waste my time and minutes on sending pictures to my computer. I don't have a regular camera, so all of my pictures are on it, and now I want them, but can't get them without wasting a ton of time and money. I would really like to be able to just retrieve them by just plugging my phone into the computer.

  • 1wildman Feb 11, 2009

    I too found out the hard way about the motorola W375 from Net 10....I spent hard earned money for the phone, phone tools software and the USB cable and still couldn't download pics to my PC ......the only thing that comes to mind is Net 10 sucks !!!!! and I'll be shopping for a new phone service .

  • sandeep4u_20 Feb 12, 2009

    w375

  • Gary Christer
    Gary Christer May 11, 2010

    This is a very interesting read, I have been trying to solve this problem for someone else in the US on Net10, I didn't know the network had de-activated the facility, I'm not sure that would even be legal here in the UK.

    Features wise, probably the best thing about the w375 is the fact that you can make your own mp3 ringtones and also get pictures from the internet transferred to your phone to use as screen-savers and wallpaper. So I am stunned that the network has disabled USB connectivity. How are you supposed to get your pictures out of your phone, by attaching them to a MMS or email? That is ridiculously expensive I would expect.

    Sorry I couldn't help, but thanks for your post - at least I can stop being puzzled about this other user who is having the same problems.

    Did your network provide this information?

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I have the same issue. I read everything very carefully before purchasing this phone with Net10 service and this was not stated anywhere. What good is it to have a camera phone if there is no way to download the photos to my computer? Makes the phone pretty much useless for all but basic phone service. Today I set up an account with Verizon and ordered a new phone through them. I will use up the minutes remaining on my Net10 account and then I'm through with them. You get what you pay for I guess. Should have known it was too good to be true.

Posted on May 22, 2008

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I just bought this phone for my birthday. Well..............it's a phone and that's about it. :( I wish I could transfer ringtones out to it, but I've had no luck. I tried converting WMA's to MP3's, MP3's to AMR's and sending them to my phone via e-mail. No luck. For MP3's after downloading the e-mail, the phone says it removed the attachment because it is not supported. Hmmmm.....When I sent the AMR via e-mail, half way through downloadingit, it says "Fail".

I contacted Motorola and they told me I need to spend $35.00 on the new Motorola Phone Tools version 5. They have no idea what Net10 has done to the phone. So it may be a waste of time and money! Here's the scoop: $60.00 for the phone, $15.00 for the usb cable, and $35.00 for the software. Look at Boost Mobiles' new unlimited plan for $50.00 a month for $119.00 to purchase(with first month free). It's a razor-like phone that has bluetooth. As far as I know, blue tooth has all the capabilities we're all looking for.

The only thing of it is, is that you pay $50.00 a month. Yet, how much time do we spend talking, downloading, and messaging. How many of you already HAVE been spending $30.00 to $50.00 a month on Net10? We have to really think about this people, I particularly don't agree with Net10 prohibiting their phones just to make us resort to ther content. It's not right. 30 minutes for a ringtone($3.00).

Other catch, the phones' memory allowance for additional storage space is 500 kb. If you download a song from Net10, it may go to the downloaded and preloaded section though. Which is around 1,000 kb. One song might be 200 kb! Ugh, WTF??? Right? You decide.

In the end, it's a phone and that is it. I got it because it was a birthday present to myself. Well, I deserve better. I hate talking on the phone anyway, so it is for emergencies. I just wish I could use it to help enjoy life a little more when everythings' not chaotic, know what I mean?

Posted on Sep 29, 2008

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