Question about RCA L46WD22 Television

6 Answers

No Sound on RCA L46WD22

Hi;
The sound cut out of our 5 month old RCA. We were all in the next room so the settings were not compromised. We've made sure that mute is not on, unplugged the unit/cable box, checked the sound on cable box, tried adjusting sound through panel & remotes, verified the sound settings & the speakers were on. What else can we do before calling for service?

Thank you!

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  • 11 more comments 
  • cathwl Feb 04, 2008

    Hi;

    We ended up calling RCA & will end up needing a repair under their warranty since it crapped out six months from purchase. Lucky for us, the warranty period for sets 32" or higher is a year. Will be bringing it in tomorrow so I will update you with the solution as soon as we get the tv back from repairs.

  • TheOtherSide Feb 14, 2008

    Bought it 5 months ago. Picture is still clear. Now I have no sound through the internal speakers. Analog video/audio & s-video no longer works. HDMI video works but no sound. All channels have no sound. I read on the internet to unplug power for 1hour to reset. I'm unplugging overnight tonight. We'll see what happens.

  • cathwl Feb 17, 2008

    Hi Raffy;

    Yep, we are definately in the same sinking boat. I also called Thompson & pretty much told them I am demanding a new set since the repair shop has now had mine for about 2+ weeks, also & cannot fix the red glowing pixel nor can they fix the sound problem. The repair guy said he tried one part to restore the sound & no go - so now he's ordering some kind of main circuit board & trying that. I just want the guy to quit working on it at all & want Thompson to replace this lemon now!



    Anyone have any luck in dealing with RCA or Thompson in warranty matters?



    Thanks so much!

  • Anonymous Mar 03, 2008

    I too am having sound problems. Worked fine one night,next morning no sound.I too tried rebooting ,mute,connections, satellite box. Called thompson(took me almost four hours after being given number after number to call. Am taking it in tommorrow....closest authorized repair shop is 75 miles away,but what else can you do?...I'll post my progress

  • charm73 Mar 12, 2008

    Have exact same problem. Tv is 9 months new. At first when the sound went out, we thought someone accidentally muted because when we would change channel the sound would come back. But one day later it is completely out and can't get sound through any port. No dvd, no headphones, etc. Have called and gotten three diff repair places that will not accept RCA warranty repairs because they don't get paid! Finally found one and hoping they can help!! (Of course it's over an hour away from us!) Up until now was hightly recommending this product...no longer will.

  • charm73 Apr 07, 2008

    Repair people have had mine for this problem for over three weeks!! I'm guessing this is a recurrent problem that RCA has with this tv and I'm starting to worry that it won't even matter if they do get it fixed because it will probably eventually **** out again. They should have to do a recall on this in my opinion for faulty parts!

  • shawn dyer May 01, 2008

    hello im having the same problem with my lcd tv the sound is garbled at best and when u turn it all the way up u hear the volume low and garbled.called rca and they told me that i have to pay for labor and repair even though it is less then yr old ect ect ive gotten a number for a repair company near me and they arent open today great ...shawn

  • shawn dyer May 01, 2008

    now called rca a second time outsource to a representive in india and now they are saying because i no longer have my reciept that i cant get my tv fixed under there warranty...which probably means big buck out of my pocket ...tv is less than 9 months old and i will never buy rca products again ...i think with the same problem that everyone is having with this set that there should be a recall......shawn

  • Anonymous May 21, 2008

    VERY SIMPLE TROUBLE RCA HAS SERVICE BULLITEN OPEN B+ FUSE BEHIND TUNER, THATS ALL. PART HAS LETTER F ON IT

  • Anonymous Jul 09, 2008

    I have almost the exact same problem with my 9 month old TV. My sound went out and lost the picture on the digital channels. I have the fuse problem mentioned in some posts, but when the fuse is replaced it immediately blows again. I have been dealing with RCA/Thomson customer service for a month trying to get a replacement TV or the new board the service people say is needed. I never get a straight answer or I am lied to every time I call. They have the WORST CUSTOMER SERVICE IN THE WORLD. I will never buy another RCA product again. I am in the process of writing to Wal Mart where I purchased the TV letting them know the kind of service you get from RCA. I am sending a complaint to RCA/Thomson and I am filing a complaint with the BBB. If I knew of anyone else to complain to, they would also get a letter. I wish there was a government agency I could contact to get RCA in trouble. I guess I'm going to have to replace the TV. Who knows when/if they will ever repair it.

  • fuck678 Aug 16, 2008

    I just encountered the same no sound on RCA L46WD22 problem, and after getting referred to a local repair shop that refused to come out and service the tv, because the lady swore I hooked it up wrong, I just opted to use digital hdmi cables instead.

  • Anonymous Aug 18, 2008

    I bought a RCA Television LCD and had it exactly 1year and 2 weeks. Its Kaput. Internel so I was told. Can't get anyone to talk to about the televison except a call center in Manilla. Yes Manilla, can you beleive it??

    Never again will I buy any RCA products. They used to be great not anymore. Two weeks over warranty and they won't do nothing.



    Beverley By the way My product # is L32WD22

  • mbrown234 Oct 13, 2008

    I am on my second RCA L42 TV in a little over a year. I practically had to sue RCA on the first one for backordered parts, etc. I had to drive 160 miles roundtrip to take it to a tech. Huge fight. Finally gave me another tv now it has the same problem. I WILL NEVER BUY ANOTHER RCA, THOMPSON, GE anything ever again. Unbelievable lack of service and no support on their products. You might as well buy a television of another brand and consider it a lesson well learned. They should not be allowed to do business in this country.

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I own the L46WD22 for a few months and lost the sound and analog inputs, only HDMI worked, apparently this is a design flaw and they should have recalled all units. I didn't really needed the speakers because I have a sony receiver where I playback the sounds, but I decided to repair it myself after I neglected to take it out to the repair center and use the warranty. If you have a little soldering experience you can fix it, or you can buy the fuse and take it to any repair center, the problem is a surface mounted fuse that is located in the PCBA where all the signal inputs are, the component location is 1C33 the fuse has the letter F printed on it, you can't miss it, it's about 2 inches behind the tuner where you plug the coaxial cable. the fuse I bought it's marked with a G letter, it's 750mA, I just soldered it on top of the one it has, now I can hear the speaker and use the analog inputs (and now I'm the hero and have a very happy wife). the whole fix took me about two hours

Posted on Sep 28, 2008

  • 1 more comment 
  • Andy35 Jun 05, 2013

    Do I solder the new one on top of the old fuse or pop the old one out first?

  • Cody Sharp
    Cody Sharp Jun 10, 2014

    I just soldered over the top of the fuse, and it fixed it! I could not tune any channels, and was about to replace the tuner, but then I discovered another blown fuse on the BACK of the board, so I replaced that also! TV works great now!

  • William McNeel
    William McNeel Aug 07, 2014

    10 Pcs Littelfuse SMD 1206 Fast Acting Fuse 0.75A 750mA 63V - You can buy 10 of these fuses for $4 bucks off ebay #170937570849 from hong kong. You will also need a really good soldering iron with a small tip. TV works great now! Thank you for posting!

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The problem is a blown fuse on the top side of the board. It is about 2 inches from the tuner. There is a label 7c32 on the board. The part is a 1206 surface mount fuse with a F on it. The F indicates it is .5 amp. The reason they are all failing is because they undersized the fuse. Replace it with a
F1455CT-ND at
http://search.digikey.com/scripts/DkSearch/dksus.dll?Detail?name=F1455CT-ND

This fuse is a little bigger. You can check the data sheet at digikey to get a picture when you are looking for it.

Posted on Jul 11, 2008

  • Andy35 Jun 05, 2013

    Do I solder the new one on top of the old fuse or pop the old one out first?

  • William McNeel
    William McNeel Aug 07, 2014

    solder it on top of the old fuse

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All,
I have a l42wd22 and had the issue of the analog inputs (composite yellow, stereo red and white) showing "Unusable input" and lowered volume on HDMI inputs. I used the above solutions posted by "tetraedronic" and "qwerty957". I ordered the part indicated from Digi-key F1455CT-ND at http://search.digikey.com/scripts/DkSearch/dksus.dll?Detail?name=F1455CT-ND . I soldered the new fuse on top of the old one (probably better as the old one will probably be glued down and there is very little space to get in there.
As "tetraedronic " said he was the hero in his family and so was I. Pass it on.
Falcondown01

Posted on Jul 17, 2012

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2 months later, no solution from RCA. TV not back from warranty Tech yet. RCA claiming parts are back ordered. Servicing company is the worst. RCA = Ripoff Corporation of America.

Posted on Apr 07, 2008

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Same problem on l42wd22
after 5 months, no audio and no analog video.

So, after calling customer service drove an hour to a repair shop. They've had it for 2+ weeks and i just found out today that it needed to parts, one of which is RCA part# 274656... some kind of circuit which retails for 300 bucks or so. But... repair shop can't find part. Now RCA has had me call 866-465-7157 (i'd call this number right away rather than deal with the outsourced phone calls). The people here (thomson) are now making me jump through hoops..... basically this sounds like a recurring problem for these RCA LCD TVs... GREAT!

Posted on Feb 16, 2008

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Did you found your issue?
mine doesn't work either, also the regular video inputs doesn't work. I'm contacting the tech support.

Posted on Feb 03, 2008

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