Question about HP DeskJet F380 All-In-One Printer

1 Answer

Must Reinstall to Print

I'm running my HP F380 on Vista. It installed fine the first time, and worked, but it has an EXTREMELY annoying tendency.

For instance, I print something. All is well. Turn my computer off, go to bed.
Next day, I turn my computer back on. Try to print something else - printer still shows up in the Printer Control Panel, but it is offline and will NOT turn online no matter what I do. I unplug the printer's USB and replug it, which reinstalls the printer to a second copy (F380 Copy 2). This second copy of the printer I can print from. But I have to do this reinstalling process EVERY TIME I want to print! At times, I've ended up with 5+ copies of the F380 in my Printer Control Panel, which I eventually delete to start the madness all over again.

I've tried restarting my computer. Uninstalling and reinstalling the software (both regular drivers and Vista drivers). Closing my laptop (standby mode) instead of turning it off to see if it would keep the printer online. EVERYTHING. But no matter what I do, I continuously have to unplug and replug to reinstall just to print.

If anyone has any suggestions to fix this, I would be forever in your debt.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,601 Answers

Most USB printers need to have the printer driver installed before you connect the printer to the computer, did you install the printer this way?

Also, check and see if it is the default printer.

If those do not work:

1) Turn off the Terminate and Stay Resident programs MSCONFIG in VISTA.
2) Disable HP device discovery service.
3) Uninstall the All-In-One software.
4) Turn off firewall and antivirus.
5) Reinstall the latest software for the All-In-One.
Hope this helps.

Please let me know how this works for you.

Posted on Feb 02, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I can print and copy, but not scan with HD F380 using Vista. Help

Ensure any program that came with the scanner is installed on the computer and running (open the program).

Jan 29, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Email prints in garbled code

try downloading HP Smart web printing from web site, that should fix your email problems, reply back if the issue is not resolved.

Jan 21, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer


have you tried re installing its driver...maybe there's a corrupt file...try it

Jul 22, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

F380 hp all in one

This issue occurs if the scanning files are not installed properly. Once search for the hpqscnvw.exe file and try to scan from there and check for the result. If you are able to scan then download scan diagnostic utility from the and run it. If the issue persists reinstall the software.

May 20, 2008 | HP DeskJet F380 All-In-One Printer

2 Answers


Please help for my HP Deskjet F380 All-in-one Printer, Copier & Scanner.
Scanner is not working with windows Vista.

Jan 08, 2008 | HP DeskJet F380 All-In-One Printer

10 Answers

HP Deskjet F380 All-in-One Compatible with vista

I had the same problem. I could print, but not scan.

However, if you open up Paint and go to file and scan, it will scan your document. For some reason, using the scan button on the printer itself will not work with Vista, but using Paint will. I also heard that using Windows fax and scan will also work.
good luck

Nov 21, 2007 | HP DeskJet F380 All-In-One Printer

Not finding what you are looking for?
HP DeskJet F380 All-In-One Printer Logo

129 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides