I own a sandisk sansa e260 4.0gb and for some reason my computer is no longer recognising my mp3 player? I am currently running Microsoft 11 on my computer, could this be the problem? My other issue is that when trying to convert a WMA file to a MP3 file I receive the response of "error" when attempting to burn from my burn list. Any suggestions?

Hello,

Having the Sansa e260 and running WMP11, the easiest way for updating the drivers on the computer for connection is to download the
Sansa Firmware Updater. After the download, start the execute file
SansaUpdaterInstall.exe . You should be logged onto the computer having administrator rights, allowing you to run this execute file.

See next link how to use the automatic updater function, method 1 ( and updating manually going to Sansa forums, method 2 ) :
http://kb.sandisk.com/app/answers/detail/a_id/306


The error for converting wma files to mp3 is caused by not having the
valid media usage rights (any more) for the music to get them copied or converted.
This could be solved by playing or synchronizing the song at least one
time, before trying to convert. First check next setup in WMP11:
In the Sync tab select More Options.. , under Privacy look
for and select the box "Download usage rights automatically when I play or sync a file".

Main support overview links for the Sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC8xUDF2cU1Rag%3D%3D/sno/0#e200

I hope this helps you solving the problems.
Need more assistance ? Just post a comment.