I own a PictureMate Epson personal photo lab. It has been sitting on my desk for over 1 year with the message Error:Paper is jammed in the printer. Remove the jammed paper, then press (OK). I have done this, many times, I have talked to a "solution Person" and unfortunately they have told me it can't be fixed. I am just warning anyone else, not to buy this product. I have printed less than 100 pictures and it now doesn't work anymore. Just DON'T BUY THIS EPSON PRODUCT
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