I just installed a new anti virus program. It told me that it found tracking cookies that should be removed. When i did that, it erased all the files on my flash drive. Is there any way to restore them? Symantec told me that I should contact you.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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good anti virus programs are not free
cookies you can remove by going to the search engine ( google ,google chrome ,explorer etc) settings and clicking on cookies and / or add on removal
I personally use kaspersky anti virus program and find it to do a very good job ( have up to 5 pc units for the price of one )
it will do a part scan or full scan ( what ever you set ) and cleans out the system
other things that you can do is to go to the installed programs in the control panel and uninstall programs that you rarely/never use
uninstall pc cleaner programs as they are a waste of time and clog the hard drive
next go to the disc manager and defrag the hard drive
if you want a fast pc then consider installing a solid state hard drive ( cost around $1.00 per gig ) or have it done by an accredited pc shop
check if you have any spare ram slots and if so install another ram card to double the ram as a slow memory is because there is not enough ram for what is required ( computers use ram to shift data around as they follow the program so the more ram the quicker they can shift that data
find yourself a good IT geek shop and talk with them ( not a retail shop but a genuine computer shop)
At one or another, most of us encounter a virus. Most times it can be easily removed for free. All it takes is a little time and a free program called Malwarebytes Anti-Malware. This program can be downloaded from <http://www.malwarebytes.org/>. <br /><br />If you have access to the internet on the infected computer, just download and install the program. If you cannot access the internet, don't worry. You can download the program on another computer to a flash drive or CD.<br />Install the program and save a shortcut to your desktop. Open the program and update it. Again, if you have no internet access you can still update the program following these simple steps.<br /><br />1. Install Malwarebytes Anti-Malware on another computer.<br />2. Update Malwarebytes Anti-Malware.<br />3. Navigate to the Malwarebytes Anti-Malware install folder.<br />4. Copy the rules.ref file to your flash drive. (if you can't find the file just use your operating system's search tool)<br />5. Replace the rules.ref file on the infected computer with the one on your flash drive.<br /><br />Now you need to start your computer in safe mode. Restart your computer and follow these steps:<br />1. Hit the F8 key repeatedly until a screen with several options appears.<br />2. Use the arrow keys to navigate to the selection Safe Mode and hit enter.<br />3. Allow the computer to boot.<br />4. Log in if prompted.<br />5. Open Malwarebytes Anti-Malware from the shortcut you saved to your desktop earlier. <br />6. Select Perform full scan.<br />7. Make sure you select the C:\ drive and any other hard drives that may be infected.<br />8. Wait for the scan to finish (this may take a long time).<br />9. When the scan is complete, restart your computer.<br />10. Celebrate! You just successfully removed a virus!<br /><br />
download the link above and run it. This will remove The Kaspersky Anti Virus. Afterwards try installing a different type of Anti-Virus like Avast. You can get the program INSTALLED over at http://www.ninite.com. Good luck.
Why dont ya boot from your windows CD/DVD and do a repair install not repair from recovery console if ya on XP that way you wont lose anything and all your windows files get replaced then do all your updates again, at least that eliminates any problems with windows files. Cheers from Scott let me know how you go
Not too familiar with either program, but nothing is wrong there. Ceck AVG configuration, and make sure that cookies are being scanned. Most anti virus/anti malware programs will let you fine tune what exactly it will put a stop to. Tracking cookies are usually nothing to worry about. Mostly used for seeing what you are interseted in fir advertising on different sites.
Connect USB drive to USB port.When icons appears in My Computer, right click on it. A popup menu appears showing option for virus scan.By clicking on it scan the entire drive. But dont ever open that USB drive, if there is a possible trojan. because when you will open that USB drive, the trojan will be copied into your hard drive automatically. Best way to remove trojan is to completely format your USB drive.
Well My Web Search Is Considered to be a potential threat by most of the antivirus programs for they plant cookies to track your information and also slows down the computer. You can you ccleaner to clean your registry in order to remove the error.
Delete cookies, Temp files (Internet Explorer, Tools, Internet options) Run disk clean up (Start, All Programs, Accessories, system Tools) Run a scan with your antivirus software. Remove any viruses found Run your anti spyware program. Remove any spyware found Run disk defragmenter (Start, All Programs, Accessories, system Tools)