Question about Gateway 2520915 Keyboard

7 Answers

Gateway keyboard shift key creating special characters when used

I have been having the issue that every time I depress the left shift key to create a capital, I get an extra character: |S
that was one example...if I hold it down for a second or two it does this: |||||||||||||||||||||||||||||||||||||

I have not found any answers yet. Please Help. my gateway keyboard is model# KB-0401

Thanks,

|Ed

Posted by on

  • 4 more comments 
  • jthurston Feb 01, 2008

    My left shift key enters special characters when depressed. ||||||||| is an example.

  • benjaed Feb 06, 2008

    Now I believe that I could figure that one out myself. If you look at the original post, the character is not one found on the board for starters, and I said the specific key was causing this issue. Not the others, as I did of course test them too. This is specific to one shift and the character is not one from a key on the board. Sorry but this is not even close to the issue.

  • mydogcash Feb 11, 2008

    I have been having the same problem for about six months. |Has anyone tried coctacting |Gateway to see if they will replace the keyboard. |It is only the left shift key that creates the unwanted line.

  • oldgreyguy Jan 11, 2009

    I've also had this problem. I contacted Gateway. They sent me a new keyboard. So, now I have two keyboards that do the same thing. I got my old keyboard from my Compaq and now use it.

  • Anonymous Feb 02, 2009

    Strangely, my shift key only makes the |||||||| character if I press it down hard. If I gently hold it down I get nothing out of the ordinary, but adding a little pressure gets the |||||||||||||||.

    My computer was a hand-me-down, keyboard included. So a warranty is out of the question for me. Time to start looking for a new keyboard.

  • Anonymous Apr 17, 2009

    same problem, here

×

7 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Prodigy:

    An expert who has answered 500 questions.

  • Expert
  • 611 Answers

This is a mechanical problem. I had the same problem and was able to fix it. Instructions with pictures can be found at: http://www.sportmachines.com/keyboard/

Here are the instructions without the pictures:

I had a problem with my Gateway keyboard where whenver I pressed the left shift key, it type a pipe | (verticle line) character. This is the same character that is above the back slash character . I searched the internet and people were suggesting reloading drivers and apparently Gateway was suggesting a destructive reload of the hard drive. That's absolutely rediculous.
After some research, I determined that on some European style keyboards, the backslash/pipe key is between the left shift and the "Z" key. So, I removed the left shift key to experiment. The key simply pops off by sticking a screwdriver under it. (It is not necessary for you to do this).

When I used a little screwdriver to press on the center of the plastic (red arrow) I would get a proper shift key. However, when I pressed to the right (green arrow), I would get the backslash character. If I pushed at the red and green arrow together, I would get the pipe character.

Ah-hah! I determined the problem. The inside of the keyboard is a "universal" type and can be used with U.S. or Europeon keyboard layouts. For whatever reason, the left shift key was hitting both dots under the key. (The dots are visible in the pictures below.)
To resolve the problem, it is necessary to disassemble the keyboard. On the bottom of the keyboard is a bunch of screws. Remove all of the screws. If you have any rubber feet, there is probably screws under the rubber feet. The feet are just held on by sticky taope, so they peel right off.

Once all of the screws are removed the top and bottom halves seperate easily. The circuits stay in the bottom half of the keyboard, so set the top half of the keyboard to the side. The red arrow marks where the left shift key presses down.

Pull back the top layer and you will see the flexible circuits. These are also made up of multiple layers. When a key is pressed it pushes these layers together to complete the switch circuit. The red arrow marks the shift key. The green arrow marks the backslahs/pipe key for European style keyboards. The blue arrow is yet another key that is not used on U.S. keyboards.

Pull back the first layer of the switch circuit to expose the space between the circuit layers.

Place a small piece of electrical tape on the extra backslash/pipe circuit connection as marked by the red arrow.

Now simply reassemble the keyboard and that weird pipe character will never accidentally show up again.

Posted on Jun 19, 2010

Sorry I do not know how to fix this.

Yes this problem appears on my computer from day one. Basically if I press Shift key i does nothing which is normal. But I press Shif+any key, the speaical character appears. if I keep the Shift key down afterward, I get this : |K|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

Posted on Oct 01, 2008

I have the exact same model keyboard and this happens to me. I believe it's a WIndows driver issue, since it doesn't do it on Linux. However, I've come to live with it. It only does it when the key is held down for more than half a second (sometimes). My solution suggestion would be to convert to Linux. Not because I'm a hardcore Linux fan, and I hate everyone that uses Windows, but this is the only way to fix it.

Posted on Jun 25, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

|I have been having the same issue with this keyboard since it was fresh out of the box. Unfortunatly, I replaced it right away with an ergonomic keyboard & didn't think about replacing it. Now that the ergonomic one is busted, I'm stuck with the factory one again with the same problem. I contacted Customer Support & they told me that it was a faulty keyboard & should be replaced. So, basically, there isn't anything you can do but go out & get a new one. If you are still within the one year warrenty, Gateway will replace it for free, so you'd better test out those keyboards right away & replace them immediately if need be!

-mazy

Posted on Apr 18, 2008

Anyone get any answers? I have the same problem with this gateway Keyboard no matter what computer i plug it into

|||||||||||||||||||||||||||||

it happens most when you hit left shift key + any letter key at the exact same time: UUu|U|UuUuU|U|UU\UuU|U\u .... even some back slashes in there from it....

Posted on Apr 05, 2008

I have the same problem with my keyboard. It is really anoying! |||||||||||||||||||||| it is just this keyboard I think. I am going to contact Gateway for a replacement.

Posted on Feb 24, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 207 Answers

Try check some other keys, maybe its pressed down also....

Posted on Feb 05, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dear Sir , If you start copying a Class 10 / 11


I understand the pain and how difficult it is to work on a science document!!!!!!!!!!!!
By the way if you are using the office suite applications such as Word 2007 or word 2010, you can insert the symbols easily.
To insert a symbol or special character into your document, follow these steps in Word 2007:
1. Position the cursor where you would like to insert the symbol or character
2. Open the Insert ribbon
3. Click Symbol in the Symbol section
4. A menu will appear with a small selection of symbols
5. If you don't see the symbol or character you'd like to insert, click More Symbols
6. Use the controls to select between symbols and special characters. Additional tools on the symbols tab will help you expand or narrow your selection
7. When you find your symbol or special character, click it and then click Insert
8. When you're done, click Close
The symbol or special character will appear at the appropriate place in your document.
Hope this helps!!!

Well, I am helpless regarding developing a keyboard with all those scientific symbols,.LOL
W

Jan 07, 2011 | Logitech 967437-0403 Keyboard

4 Answers

How do i access the characters/symbols


you need to press alt and insert ascii char code for the marks.

Oct 17, 2008 | GE USB Retractable Number Pad HO98462

1 Answer

The symbols above the numbers on my keyboard just stopped working. Would this be a hardware problem or a technical one. I am using someone else's computer to send this message as I am unable to get into my...


Hi, I'm guessing you have tried using both the left shift and the right shift?.
if one works and the other doesnt I'd say the keyboards stuffed.

If its a funky multimedia keyboard there perhaps may be some key/button to enable/disable shift and or special characters, but I have never seen a keyboard like that.

Do all the numbers and alpha characters work, its just to sybols about 1 to 10?.

This is a wireless keyboard?
Maybe reset the keyboard, normally the base unit and the bottom of the kboard and mouse have a reset/reconnect button, worth a try but I suspect it wont help.
Trying new batteries probably wont help either but probably worth a try.

Failing that, I'd plug in an old usb/ps2 keyboard into your pc and see if that works OK (you'll need to reboot first if its a ps2 keyboard), just to rule out any strange software issues.

All that said however, I suspect you may be looking at a new keyboard.
I do think its worth trying the above first though.
Good luck.
joshAU

Jun 16, 2010 | Gateway 2520915 Keyboard

1 Answer

Changing from french to english characters. For some reason my keyboard is creating french characters on my screen. I must have hit a combination of keys to do this.


This may vary depending on your version of Windows but it should be basically the same: go into control panel, bring up "region and language" then the third tab, "keyboards and languages". The the first button on that screen, "change keyboards". This screen has a drop-down menu with a list of languages such as English - United States (or presumably whichever one you're looking for).

Note I set my control panel view to "small icons". In category view it's under clock/language/region. Hope I was able to help!

Jun 05, 2010 | Gateway 2520915 Keyboard

2 Answers

I cant use my f9 to f10 from my keyboard.i think its the 2nd option on the keyboard. coz its color blue.. how could i use those blue characters.?


there is probobly a Fn key somewhere on your keyboard. it should be the same color of the keys you want to press.... use this key like a SHIFT for keys with different color writing on them

Oct 08, 2009 | Keyboards & Mice

1 Answer

Brand new (one month old) Apple wireless keyboard for the Mac Pro.


When I set up the Text to Speech component in the System Preferences I had chosen Shift S as the key to activate this. I had to turn that off so that my Shift S would work again in a text document.

Nov 06, 2008 | Apple Wireless Keyboard

2 Answers

How to reprogram keyboard keys


Use Microsoft Keyboard Layout Creator to create a custom keyboard layout.
It is also possible that you can do some customizing in the software that was delivered with your keyboard

Mar 28, 2008 | Keyboards & Mice

2 Answers

Gateway Keyboard left shift key adds a pipe character


The driver will not fix the problem, as this is a mechanical problem. I had the same problem and was able to fix it. Instructions with pictures can be found at: http://lotus.kick-***.net/keyboard

Here are the instructions without the pictures:

I had a problem with my Gateway keyboard where whenver I pressed the left shift key, it type a pipe | (verticle line) character. This is the same character that is above the back slash character . I searched the internet and people were suggesting reloading drivers and apparently Gateway was suggesting a destructive reload of the hard drive. That's absolutely rediculous.
After some research, I determined that on some European style keyboards, the backslash/pipe key is between the left shift and the "Z" key. So, I removed the left shift key to experiment. The key simply pops off by sticking a screwdriver under it. (It is not necessary for you to do this).

When I used a little screwdriver to press on the center of the plastic (red arrow) I would get a proper shift key. However, when I pressed to the right (green arrow), I would get the backslash character. If I pushed at the red and green arrow together, I would get the pipe character.

Ah-hah! I determined the problem. The inside of the keyboard is a "universal" type and can be used with U.S. or Europeon keyboard layouts. For whatever reason, the left shift key was hitting both dots under the key. (The dots are visible in the pictures below.)
To resolve the problem, it is necessary to disassemble the keyboard. On the bottom of the keyboard is a bunch of screws. Remove all of the screws. If you have any rubber feet, there is probably screws under the rubber feet. The feet are just held on by sticky taope, so they peel right off.

Once all of the screws are removed the top and bottom halves seperate easily. The circuits stay in the bottom half of the keyboard, so set the top half of the keyboard to the side. The red arrow marks where the left shift key presses down.

Pull back the top layer and you will see the flexible circuits. These are also made up of multiple layers. When a key is pressed it pushes these layers together to complete the switch circuit. The red arrow marks the shift key. The green arrow marks the backslahs/pipe key for European style keyboards. The blue arrow is yet another key that is not used on U.S. keyboards.

Pull back the first layer of the switch circuit to expose the space between the circuit layers.

Place a small piece of electrical tape on the extra backslash/pipe circuit connection as marked by the red arrow.

Now simply reassemble the keyboard and that weird pipe character will never accidentally show up again.

Mar 08, 2008 | Gateway 2520915 Keyboard

8 Answers

Gateway keyboard types wrong characters


Same keyboard, same problem for almost 2 years now, and just now figured out how to fix it!! Try a simple left ctrl-shift, your language tab up top will switch between US English/Canadian English/Canadian multilingual, or whatever you set it for. I occasionally want the alternate characters applied, so now I can switch back and forth easily. You may need to set the language tab to your preferred settings. Hope this helps!

Oct 14, 2007 | Gateway 2520915 Keyboard

Not finding what you are looking for?
Gateway 2520915 Keyboard Logo

1,693 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Keyboards & Mice Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Gateway Keyboard and Mice Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...