Question about Sony Cyber-Shot DSC-P92 Digital Camera

2 Answers

Not turning on

I haven't used this camera in over a year, but I put new batteries in and pressing the POWER button yields about a one-second green light and it automatically shuts off. In the VIEW mode, it turns on so I can scroll through pictures previously taken, but any other option/function only gives me the one-second green ON light and shuts off. Is this something to do with a malfunctioning shutter or another reason?

Any help would be greatly appreciated.

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2 Answers

I have the same issue, no noises or grinding. Could it be an internal battery used to store the date and time going dead?

Posted on Feb 02, 2008

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  • 32 Answers

You might be on the right track here, I can usually tell if machinery is a problem like this. When you turn on the camera to a position that would turn it off, does the camera make any sounds? gears or clicking sounds can point to a shutter or other mechanical issue, If there are none, then there is a possibility that there could be a firmware issue with the camera and you may need to contact the vendor for a service order. mechanical issues are increasingly difficult for the layman to repair, and putting one of these technological wonders back together can be an ordeal all its own.

The short answer here is simple. Find out if it is mechanical, then call customer support. Compare the price of a repair with the price of a shiny new camera.

Good luck!

Posted on Jan 30, 2008

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hmmm...if the lens in the front is stuck; take the batteries out, charge em (rechargable batteries), put em back in, press the power button once. the lens should come back in only. leave it for a while. hmm...if the green power does that then u need to charge ur batteries again for a really long time. it means the camera will not use the juiceless batteries.

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Make sure you are using the correct batteries, and that they are installed correctly. Some cameras require more powerful kinds of batteries and will not work with the cheaper kinds.
A blinking light can mean something is wrong with the power, not enough or something else.
If you have a power adapter or can get one, you may try that, to see if the camera will work without batteries. If it does, then some problem exists in the battery circuit.

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Remove the Battery from the Camera and clean the battery compartment using a soft cloth. Then, press and hold the power button for 30 seconds. Then, reinsert the Battery pack and turn ON the Camera. Please make sure that the Battery is fully charged. If the issue persists then the issue may be related to mechanical failure and service will be required.



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1 Answer

Unable to take Pictures


So, you're using Ni-MH batteries already, once you've turned it on and then you have to press on the PLAY button to view pictures, i need you to double check the battery type option of your camera by doing the steps below:

- Press MENU
- Scroll to the right until you are in SETUP 2
- Go down to Battery Type
- Switch it over to Ni-MH (for Rechargeable batteries)
- Select Alkaline (for Non-rechargeable batteries)
- Press MENU/OK for changes to be saved

Turn off camera for a few seconds so settings will be refreshed.
Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still does not work, can you please try Non-rechargeable batteries (Alkaline) with your camera if it won't work with the Nickel-metal Hydride (Ni-MH) Rechargeable batteries.

Make sure you have set properly the battery type of the camera under SETUP 2 for Alkaline.

Turn off camera for a few seconds so settings will be refreshed.

Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still won't work, then you have to send the camera for Repair.

Register camera online:
- Go to www.samsungcamerausa.com
- Click on Customer Service
- Register under Option 2 Box
- Fill out the required info
- Read instructions
- If website asked you to upload a receipt, just skip that
step and leave it blank
- Take note of the ASC address and online ticket number
that will be generated at the last step
- Turn-Around-Time will be 7-14 business days

Do the following:
- Include a copy of receipt in the box to avail of the warranty
- If you don't have any receipt, include a copy of credit/debit card statement/cancelled check that was used to purchase the camera
- Exclude all accessories when sending camera for repair
(No batteries, memory card, strap, cables, manual, CD)
- Write the online ticket number on top of the box
- Use another box and sealed it properly to avoid damages during shipment
- Check repair status using Online your zip code and phone number as you proceed on the Repair status of the website

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1 Answer

The camera will not power up with new batteries installed.


This happened to me too. I did some research and if you were using anything other than alkaline or NIMH batteries (I was using Nicd rechargables) it will fry the circuit board. That's Sony's way of making sure you use their rechargable batteries only (or buying costly alkaline). Our cameras are fried. Time for a new one.

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