Question about Apple iPod nano

2 Answers

My nano won't restore.

My nano froze during a song, which it's done before, so i reset it by holding down the menu and select buttons. after this, a screen popped up saying "use itunes to restore," so i plugged the nano in to my computer and, when itunes asked me to restore, i did so. it displayed the restoring progress bar for probably a minute or so.

but when itunes detected my supposedly restored nano, the restore hadn't taken effect, and it asked me to restore again. so i did, and the same thing happened, except this time it only showed the progress bar for a couple of seconds.

the "use itunes to restore" screen is still the only thing to come up on my nano, and restoring using itunes is still ineffectual.


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  • sheikhy Feb 01, 2008

    thanks! it restored just fine after this. however, now something else has come up, though minor.

    my nano has 3.71 GB of free space, and my library is 3.69 GB. but when i try to sync the nano, itunes insists that 3.77 GB of space is required and i don't have enough room. whatever size my library is, itunes says that 0.08 GB more space is needed than the library shows. is there any way to fix this?

  • ravi_p Feb 29, 2008

    my ipod will not restore....there is a "restore using itunes screen" but when i try, the computer shuts u hav a solution?

  • Anonymous Mar 15, 2008

    My nano screen tells me to use itunes to restore. When I've tried this it doesn't perform the operation - keeps telling me to restore again. I've tried resetting by toggling the switch and holding down menu and centre button - no luck

  • Anonymous Apr 02, 2008

    same prob. try to restore thu itunes, an says "could not be restored because it is busy"

  • daglvd1 May 12, 2008

    whenever i turn on my ipod nano a white screen pops up and it says use itunes to restore in three different languages. so i tried it and the itunes doesent even have my ipod icon on the left side like it usually does. what do i do???????????

  • yungb356 Aug 18, 2008

    when ever i plug my ipod in it always says use itunes to restore and when i installed itunes it didnt do anything HELP!!!!!!!!!!!!!!!



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Try putting the ipod in disk mode by pressing the center and play buttons after resetting it (by holding down the center and menu buttons). You will know it is in disk mode when it shows a check mark on the ipod screen. Then plug it into your vcomputer and format it using windows.

After you format the ipod, try disconnecting and reconnecting to the computer and restore and see if that fixes your problem.

Posted on Feb 01, 2008


Kay im having the same problem except itunes wont detect my ipod and my ipod is frozen its an ipod nano
andddddd i really need help
cuz its my friends and i broke it
and im gunna have to buy her a new one if it doesn't fix

Posted on May 02, 2008


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1 Answer


Try resetting Ipod first:

Reset an iPod:

picexporterror Toggle the Hold switch to on, then back to off (none of the red is showing).

picexporterror Press and hold down the Menu and Select buttons (as shown in the picture) for 6-10 seconds, until you see the Apple logo.

picexporterror For many problems, you may have to do this several times. The iPod may be hung up on several things so you have to tell it: "Reset that. Now reset this. Yes, reset that too" and etc.

Restore an iPod:

Warning: When you restore and iPod, you...

... delete everything on it (songs, pictures, movies, files, games, firmware, etc.) Hey! That means any stuff that's on the iPod, but not in the iTunes library, will be lost. After deleting everything, iTunes reloads the iPod software with a fresh copy (referred to as "factory settings").

Using iTunes

When the iPod is connected, select it in the Source list in iTunes. Under the Summary tab, there is a button named "Restore." Click it. Select the restore option you want then sit back. A progress bar will show you the status of the restore. When it's done, you'll see a message like "Leave iPod connected to computer to complete restore." Now the iPod will show a progress bar. Do not disconnect during this part. When it's done, the iTunes Setup Assistant will prompt you to name and configure the iPod.

If that Put ipod in disk mode by toggle hold switch off then on and when apple logo appers hold action(middle button)and bottom button until a tick appers.Then connect to itunes.

Nov 02, 2010 | Apple iPod nano

2 Answers

Have sansa 4g MP3 player. it's screen is frozen. Froze during playing a song, was about 14 seconds in the song. I do not have manuals, and can find no reset. is only 2 months old!

Reset All
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

Dec 30, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer


Start by reseting it, hold down the "Menu" button and middle button for about 7-8 seconds. This will most likely work, if it doesn't, try restoring it. Do this by first plugging your iPod into your computer and starting iTunes. Then select your iPod in the list to the left, now click the "Restore" button located under the large picture of your iPod model. Restoring will probably take a little while, maybe 10-15 minutes.

Hope this helps!

Sep 15, 2009 | Apple iPod nano

1 Answer

Screen froze on cover flow. nothing now works.

If u hold down the center button and the play/pause button at the same time the ipod will restart. Trust me I had the same issue before on my 30GB Ipod Video

Aug 15, 2009 | Apple iPod nano 3rd Generation

2 Answers

My Ipod froze

You can usually reset a frozen iPod by holding down the menu and center buttons for about 10 seconds. Hope this helps!

Jun 23, 2009 | Apple iPod nano

1 Answer

My nano won't restore.

When you hook your iPod up, go to my computer and see if it shows as a drive. If so, Right Click on the drive and click "Format" Once this is done, Put the ipod in disk mode and connect it to itunes.
Restore as before and see if you get results.

I suspect you may have been using a dock when it crashed, if so you may never get it back. Docks are very harsh on the ipod motherboards. especially the Nano gen 3 and the Ipod Video 5th gen.

If this helps, please leave a vote on fixya

May 14, 2009 | Apple iPod nano

1 Answer

Broken ipod

To reset an iPod Nano
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

Jan 10, 2009 | Apple iPod nano

1 Answer

My nano won't restore.

all i did was let the power die then when it did i plugged it back in the computer and it works again

Sep 29, 2008 | Apple iPod nano

1 Answer

My nano won't restore.

Take it into your nearest Apple Store or Best Buy. It's covered under warranty so it won't cost you. The hard drive needs to be tested on it.

Sep 09, 2008 | Apple iPod nano

1 Answer

Ipod nano

You need to do a reset.

You can reset your ipod by holding down the menu and select (round button in the center) buttons down for at least 10 seconds. You'll see an apple logo flash, that's when you stop pressing the buttons. It will shut off, then back on.

Jan 06, 2008 | Audio Players & Recorders

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