Question about CyberPower OfficePower 825AVR UPS System

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Battery/Surge outlets not working...

Power went out earlier today and the laptop I use went straight to its own battery supply rather than the UPS device (note: it was plugged into 1 of the 3 "Battery / Surge" outlets). I've since let the unit sit all day plugged in with nothing in those 3 outlets (using only the 3 "Surge" outlets for to power my laptop, printer and monitor). However, whenever I plug the laptop into any of the 3 "Battery / Surge" outlets it goes from AC power to it's own battery. Any help would be VERY much appreciated. Thanks!

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  • ericholman6 Jan 30, 2008

    It runs off its own battery when plugged into any of the 3 "Battery/Surge" outlets, but off AC when plugged into any of the 3 "Surge" outlets.

  • Jon White
    Jon White May 11, 2010

    Can the laptop power on without its own battery plugged into the UPS?

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  • 56 Answers

Sounds like the UPS battery is bad, or the circuit break on it has gone. Is there a reset button on the UPS? Do you have the program that came with the UPS to check the battery status, those programs typically let you run a test on it also.

Posted on Jan 30, 2008

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NS 1250 power supply. Why is surge outlet the only one that works?


surge outlet doesn't provide any ups function , it sounds as if the ups has shut down and has an internal problem

Sep 10, 2015 | APC Computers & Internet

Tip

Benefits of a UPS (Uninterrupted power supply


We all use many devices and equipments that run on electricity. For all these to function properly they need uniform power supply (constant flow of electricity). As the electric supply in many countries is not uniform there is a need for a device to correct it. There are many such devices available in the market today. For example UPS (Uninterrupted power supply), Voltage Stabilizer, Constant Voltage Transformer are such devices available today.<br /> <br /> <b><u>Why buy a UPS?</u></b><br />We can never guarantee that we will get constant power. The power supply always has fluctuations. Surges, Spikes, Brownouts, Blackouts and Noise can damage your electrical appliances especially your computer. To prevent this from happening you need a device that does power conditioning. Electricity has to be uninterrupted. If the voltage is higher than the specified level then it is 'Over Voltage'. If the voltage is lower than the specified level then it is 'Under Voltage'. Both Spike and Surge come under 'Over Voltage' category. But there is a small difference between spike and surge. If there is very high voltage for an instant but comes back to normal immediately then it is called 'Spike'. If there is very high voltage for a slightly longer period then it is called 'Surge'. If the voltage is dangerously reduced to very low within a short period of time then it is called 'Brownout'. When this happens, the computer can be seriously damaged. If the power supply is totally cut then it is called 'Blackout'. Noise can mix with electromagnetic or radio waves or any signals. This is called 'Line Noise'. This may also reduce the voltage level to very low within a short period of time.<br /> <br /> <b><u>How can the UPS provide power when the main electrical supply is cut?<br /></u></b>A UPS has an internal battery. With this battery charger, an Inverter is also present. The inverter converts the 'Direct current' supplied by the battery to 'Alternatinc current' as required by the computer. When there is electrical supply the charger in the UPS charges the internal battery. When there is a power cut, the battery kicks in to supply the DC which is converted to AC by the inverter and power is supplied to computer.<br /> <b></b> <br /> <b><u>What if the battery loses its power?</u></b><br />When there is power cut, the required power is taken from the battery. Therefore the battery keeps losing its capacity. If the power supply comes back before the battery is depleted then the battery charger will start recharging, but if the power supply doesn't come back then the battery keeps supplying until it totally drains out. When the battery drains below a certain level the UPS sounds an alarm for your to shut down your computer and turn off the UPS. Some UPS' even have a built in system that shuts your computer down for you after a certain amount of UPS uptime.<br /> <b></b> <br /> <b><u>How long can the UPS provide power when there is a blackout?</u></b><br />This all depends on the specifications of the UPS and the requirement of the computer. A 600vA UPS for example can supply power to a computer with a 550W power supply for about 10 minutes or more.<br /> <b></b> <br /> <b><u>Tips for buying an UPS</u></b><br />The backup time of your UPS is the most important you need to consider. Other than that, you should know how many KVA (Kilo Volt Ampere) your UPS has. A computer needs atleast 0.5 KVA (500VA) to function. If you are planning to connect more than one computer to a single UPS then you need to get one with a higher KVA.<br /> <b></b> <br /> <b><u>What type of battery does a UPS use?</u></b><br />UPS uses <b>SMF</b> batteries (Sealed Maintenance Free). These type of batteries can be used for 5 to 7 years continuously.

on Mar 05, 2011 | Computers & Internet

1 Answer

I have a Tripp Lite G1010USB uninterruptible power supply that only powers the surge surge-suppressor outlets and not the battery-backup outlets. Unless the UPS is unplugged from the wall, and then i


You know they have a TWO YEAR Warranty ?

Sounds to me that it is faulty (one of the relays or switches is not providing 'through' power to the supposed 'backup' socket when the AC power is on.).

Have you followed the manual ?
available here http://www.tripplite.com/support/model/mid/G1010USB

Have you done a 'self test' ?
'To Run a Self-Test: With your UPS plugged in and turned on, press and hold the MUTE/TEST button for two seconds. Continue holding the button until the alarm beeps several times and the UPS performs a self-test. See "Results of a Self-Test" below.
Note: You can leave connected equipment on during a self-test.' see manual

If the LCD does not give you the answer then it is faulty. Seems like something went faulty on restarting your UPS in the morning.

Seems like plenty of help available from this companys' website.

Sep 13, 2014 | Tripp Lite Ups Battery Backup G1010usb

1 Answer

The UPS in this office is out of order, message that appear on screen is 'UPS V OUT LIMITS' and 'Battery critical'


follow this steps and fix it. God bless you
Plug the battery backup into a working electrical outlet. If the battery backup turns on when the power button is pressed, then the problem may be that the previous electrical outlet is faulty. Proceed to step three. If the battery backup doesn't turn on, proceed to step two.
  • 2 Reset the circuit breaker on the battery backup. APC battery backups have a labeled circuit breaker button located on the unit near the phone line, fax line, USB, network and coaxial cable inputs. Press the button to reset the circuit breaker. Power on the battery backup by pressing the power button. If the battery backup powers on, proceed to step three. If the battery backup doesn't turn on, proceed to step six.

  • Read more: http://www.ehow.com/how_7266444_troubleshoot-apc-battery-backup.html#ixzz2lwOvPO75
  • 3 Determine if the battery backup is charged and providing battery power. With the battery backup on and plugged into a working electrical outlet, plug a computer monitor into one of the battery backup outlets labeled "battery backup plus surge protection" on the battery backup. (APC power supplies have some outlets that provide only surge protection while the other outlets provide surge protection plus battery backup.) Turn the monitor on. Unplug the battery backup power cord from the wall outlet. If the monitor remains on, the battery is holding a charge, supplying electrical power and the battery backup is working properly. If the monitor goes off, proceed to step four.
  • 4 Charge the battery. Plug the battery backup into an electrical outlet and allow the battery to charge for 16 hours. This will fully charge the battery.
  • 5 Test battery charge. Once the battery is fully charged, repeat step three. If the monitor stays on when power is interrupted to the battery backup, the issue is solved and the problem resulted from an incompletely charged battery. If the monitor turns off when power is interrupted, the battery within the battery backup is faulty and needs to be replaced.
  • 6 Replace the battery backup unit. The unit itself is faulty. If the battery backup is under warranty, contact APC to request a replacement.
  • Nov 28, 2013 | MGE NOVA AVR 1100VA Tower UPS 81111 UPS...

    2 Answers

    Error light in my apc smart ups sc 1500va ups


    1. Four beeps every 30seconds (On Battery LED will be illuminated)
    This alarm indicates that the Battery PowerSupplied outlets are now supplying battery power as opposed to power from theutility. If the UPS determines that the input utility power is unsafe for yourcomputer equipment, the UPS will switch to battery power.
    Note: Ifthe power disturbance is brief, you may only hear one or two beeps.

    2. Continuous Beeping (On Battery LED will beilluminated)
    This alarm indicates that a Low Batterycondition has been reached and that the UPS will soon shutdown. Once the UPStransfers to On Battery operation, it can only stay on battery for a limitedamount of time. The UPS will sound this alarm about two minutes before thebatteries are totally exhausted. Once exhausted, the UPS will shutdown and turnoff its output power to your equipment. If you hear this tone you shouldimmediately shutdown your computer to prevent data loss or corruption.

    3. Continuous Beeps for 30 seconds (BackUPS OFFICE 250 and 280 ONLY)
    This alarm indicates the unit has detected anOverload condition after it has performed a self-test during start-up.

    4. Continuous Two-Tone Beep
    This alarm indicates a severe Overload wasdetected while the unit was on-battery operation. This tone will continue tosound until the unit shuts down.

    5. Continuous Tone (On Battery LED will beflashing)
    This alarm indicates that the battery-poweredoutlets are overloaded.

    6. Continuous Tone (On Line and On BatteryLEDs flashing) Back UPS OFFICE 350,400, and 500 ONLY
    This alarm indicates that an internal UPS faulthas occurred.

    Dec 08, 2011 | APC Smart-UPS SC 1500VA UPS System

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    I have an HP Pavillion 630 computer that will not start. The led light on the back does not light up on the power supply when plugged. The power supply number is hp-d3057f3r. Do I need to replace the...


    Check your outlets first. If using a uniterruptable power supply (ups) check circuit breaker on the UPS. If no worky, unplug the computer, then plug in a lamp or something that you can identify as truly ON.
    Assuming it lights up, plug the computer directly to the working wall outlet. If the wall outlet doesn't work, go find the circuit breaker box, and reset as needed.
    If wall/power strip/UPS, circuit breakers are in/closed and all work and the computer still won't power up. You most likely need to replace the power supply. Pretty straight forward. Unplug from electricity source. Ground yourself before you start jackin' around inside. Then look at the plugs going to the motherboard and drives, note orientation, color and pin placement. Yank it, toss it, replace with new http://r.ebay.com/BYvShq.

    Jan 29, 2018 | Hi-Pro (HPP303W) 300-Watt Power Supply

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    I hit the button to turn it on it will stay on for awhile and then it will start beeping really loudly an shut off


    With your UPS turned off, unplug your PC and all other devices from the unit. Then turn the UPS on. If it still beeps and shuts off your UPS internal battery may need to be replaced or you have an internal UPS failure. Look for a red "battery alarm" light on the front of your UPS.

    If the UPS does not shut down with all devices disconnected from it, Power off your monitor and look on the back of the monitor for a label which will tell you the amount of power it requires (probably 100 watts or less). Plug the monitor's AC power cord into your UPS and turn on your PC and monitor. With the UPS plugged into the AC line you are not using the internal battery and the UPS should remain on and your monitor should be working. If it shuts down you have an internal problem with the UPS.

    Now unplug your UPS from the AC line (simulating a power failure) Your UPS is rated at 350 watts. Accordingly it should easily support the 100 watt load of your monitor. If the UPS continues to provide power to the monitor for 1 or 2 minutes down it's an indication that it's working properly and the COMBINED LOAD of your monitor. PC etc. when plugged into the UPS is exceeding the 350 watt capacity of the UPS. You will have to disconnect 1 or more devices from the UPS.

    NOTE: Never plug a laser printer into an UPS.

    If the UPS immeadiately shuts down after disconnecting it from the AC line with only the monitor plugged into it you have a bad battery.

    If you found this information to be helpful to you please return to the FixYa website and rate me.

    Regards,
    Yavacotech

    Dec 07, 2010 | APC Back-UPS ES 350 - UPS ( external ) -...

    1 Answer

    I have a F6C800 and replaced the bateries. It seems to provide surge protection power through the 2 outlets but does not provide power through the Backup outlets. The monitoring software also does not...


    OK - I'll ask the simple question first, so don't think I'm being crappy...
    When you hooked the wires back up to the batteries that were replaced, did you hook them back up as they originally were? (I ran into this problem myself earlier today. I put one of the batteries in upside down and didn't have them hooked up correctly.)
    Red terminal on the front battery goes to the black terminal on the back battery, then the black terminal on the first battery goes to the circuit board. Red terminal on the back battery goes to the power supply.
    Hope that helps. It sure is a pain the change these batteries out.

    Nov 29, 2010 | Belkin (F6C800-UNV-PL) UPS System

    1 Answer

    Only one side of the outlets work...


    From the User Manual:

    “OVERLOAD/CHECK BATTERY” LED: this red LED lights continuously after a self-test to
    indicate the capacity of the battery-supported outlets has been exceeded. To clear the overload, unplug some of your equipment from the battery-supported outlets; then use the ON/OFF/TEST button to run a Self-Test. If the UPS continues to detect an overload, remove more equipment and repeat the self test until successful.

    CAUTION! Any overload that is not corrected by the user immediately following a self-test may cause the UPS to shut down and cease supplying output power in the event of a blackout or brownout.

    The LED flashes to indicate the battery needs to be recharged or replaced. If the LED flashes (and a continuous alarm sounds) during a prolonged blackout or brownout, the UPS’s batteries are nearly out of power; you should save files and shut down your equipment immediately.

    If the LED flashes following a UPS self-test (after the UPS is turned ON), it may indicate that the battery needs to be replaced. Allow the UPS to recharge continuously for 12 hours; then use the ON/OFF/TEST button to run a Self Test.

    If the LED continues to flash, contact Tripp Lite for service. Should your UPS require battery replacement, visit Tripp Lite on the web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.

    Hope this helps!

    Jul 25, 2010 | Tripp Lite Internet Office INTERNET550U...

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    Yesterday and today one of our Smart-UPS 1400 powered off and 2 of our servers along with it. What would cause this?


    may be power to the UPS went off or was not within permissible limits, hence the ups run on batteries until they were completely discharged, the servers went off because they are supplied by this ups. check the power supply to this ups, somebody could be switching it off accidentally. try to sitch the inpu power to the ups to see whether the batteries are okey

    Dec 15, 2009 | NEC APC Smart-UPS 1400 (050-01803-000) UPS...

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