Question about Brother IntelliFAX 4100 Laser Fax

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Gear making a grinding noise

It seems to be some kind of paper gear that is grinding behind the toner/ drum cartridge. It makes the noise whether the toner/ drum is in the machine and also when it is out of it, when the front door is closed. Sounds like something is stuck or a gear is stripped. It is a loud noise. Can this gear be replaced? Also, I'm not sure how to open the machine in the back so I can see the gear to see what the problem is. -Jan

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  • jdawson265 Jan 30, 2008

    Thank you for your advice on this. We've decided to replace the fax machine instead of trying to repair it. -Jan

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Not too good news I'm afraid. It sound like the fuser gear has failed. Generally the fuser unit (hot section or hot rollers in the back) need to be replaced. Usually when the gear has worn or failed the fuser rollers are also worn and need to be replaced. The gear can be replaced seperately but is a very risky operation and usually results in parts in the fuser unit falling appart due to age and wear, so it is best done as a unit. If possible do not run the machine as it can cause damage to gears around the fuser unit. The best option is to find out how much a fuser unit and labour to fit would be at your local service centre.

Posted on Jan 30, 2008

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Did you try a new toner, sometimes the drive gear on the toner it self is bad

Posted on Feb 17, 2008

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f9d929d.jpg LINK to P/n and price

the gear that breaks/cracks
9b32a46.jpg LINK to gear info

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