My phone sporatically drops calls when I use the hold botton and does it randomly. I cannot reproduce the problem by dialing another line and using the hold button. It happens a lot but not every time and I cannot reproduce the problem. Is there anything out there regarding why this might be happening with this phone?
We have three lines coming into our office and use the hold button to transfer calls between people. It is a small office
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Re: Hold button drops calls GE 29488GE2
Does this just happen with the one phone ?
if so, try swopping that phone with another of the same type and see if the problem transfers with the phone or remains at the original location, if it transfers, you have a faulty phone, if it remains, you have a fault in the switch associated with that port.
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Call forwarding is a feature offered by your phone company, not a feature of any phone. With many companies you dial *72 then the number to be forwarded to. That phone will ring and you must confirm the forwarding. To be certain, contact your phone company and ask them for exact instructions.
Tha particular phone does not have a HOLD button. If you are referring to picking up a call waiting call that "beeps" in while you are on your current call, that can be answered by depressing the FLASH/EXIT button.
The phone generates a low beep tone about once every 10 seconds for the
person on hold. This lets them know that they were not hung up on but
at the same time it is not needed if you have music like a typical
office puts on the holding lines. I talked with the manufacturer and
they told me that this feature can not be disabled through programming.
There is however a on-hold aftermarket adapter that can be placed in
front of the music system that will eliminate the tone (Invotel
AudioImage SX4400EZ). The cost we paid for this device was about $200
which has a audio input and in/out plugs for all 4 lines. This aftermarket system is designed to replace the beeps with music you provide through the audio input.
This is not a phone equipment service but rather a phone service provider service.
YOU CAN FORWARD but to do this you need to have this feature enabled by your phone service provider. Then, follow their instructions on how to enable and disable this feature based on your calling plan.
If you have more than one phone line which I assume that you do -if one party has not completely hung up the handset after putting someone on hold when you pick it up on your end you will hear that beeping noise that you are talking about. Have them pick back up the line while you are on it and replace the handset again on thier phone to disconnect completely.