We have an authomated voice mail system for the operator that we
havescheduled to changed each day. My problem is that during one
hourof the day (from 8 am to 9 am), when someone hits "O" for the
operator,it automatically goes to voice mail, instead of ringing.
Your programming is off by one hour. Check the system clock and make sure it is on local time. Some systems require a manual reset back and forth for daylight savings.If the clock wasn't corrected, this will account for the voice mail redirect. Thank You. Jerry
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If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.
Access the main menu of your Samsung Go Phone. Hold the #1 key down until you are connected to the voice mail system. If for some reason pressing the #1 key doesn't connect you to voice mail then call customer service at 1-800-331-0500. You will be connected with an operator who can help you troubleshoot the voice mail problems on your Go Phone.
2 Follow the voice prompts and select "Listen to Messages" from the list of options. Bear in mind that checking voice mail on a Samsung Go Phone will count against your prepaid minutes.
3 Once you have finished you can select the "Delete Message" option from the voice prompt if you wish to clear your voice mail messages. If not, you can simply press "clear" or hang up the phone to leave the voice mail system.
On my 4424D+, I can turn off voice mail.
I use this feature when I'm gone for an extended period of time so I don't come back to 100 VMs.
Dial into your voice mail.
Choose the prompt for Call Answer Mode. (Option 8 on my phone.)
Then choose the prompt for Record Mode. (Option 1 for me.) This allows callers to record voice mails on your line.
That is because you need to setup the voice mail in Cisco Unity and also setup the phone in the call manager. Unless you have voice-mail setup it states.....Cisco Unity Messaging system....is the beginning of the message.
try this out...
How do I change the Operator password on my Norstar Voice Mail System?
Press Feature and enter in the digits 982. Enter 67372867. Press 7. Enter the new Operator password (between 4 and 8 digits). Press RLS to end programming session.
You are asking questions about your Toshiba phone system and the voice mail system attached. You could have one of several different Toshiba phone systems and several different voice mails.
The system has timers for things like "No answer transfer timer" and also rules for what it does at that point. (transfer to voice mail box, transfer to voice mail branch, transfer to the operator.. etc..) It can get very complicated. Most likely you are just dealing with the no answer transfer timer for your specific phone port but even just changing that can be very complicated. Many Toshiba phone systems need to be programmed from a computer using specific software. If you do not have someone in the company that knows how to make simple changes to the phone system you would need to get a phone system installation company to make the changes. Hopefully you know the company that installed the system??