good day! i'm having troubles with my dell inspiron 6400 battery pack. it does not seem to charge at all. do i need to replace it with a new one or is there any other way to check if the battery pack is still working? thank you and i hope you guys can help me out...
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: dell inspiron 6400 battery pack problem
If your battery pack does not charge and power is being supplied by the AC adaptor to the computer then i would guess the cells are dead or maybe the connection to the battey has been damaged in some way. The best way to check is take it to a computer repair shop or spares shop and ask them to try it with a new battery if the same problem occurs then it is the connection or the ac adaptor. My solution would be try a new battery before you buy it to check if it is the problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This could be due to a defective battery even though it is new. These batteries are what are called smart batteries. They have circuit boards mounted inside the battery pack that aids the computer in recognizing the battery as well as sending functional information to sensors in the laptop about battery health and performance. Try re-installing the old battery and see if it recognizes the old battery. if it does, the contact the company you purchased the battery from and let them know the problem. If the computer does not recognize the old battery anymore, there may be a problem with the charging circuit on the motherboard or the power adapter on the motherboard.
1. Reseat the battery. 2. Remove All External Components 3. Check the battery connectors on the battery and the system. Examine the connector on the battery and the system. Make sure that there is no physical damage and that it is clear of debris. 4. Remove All External Components 5. Try a known-good battery in the system, if available.
what i would suggest is to check the bios there may be a new flash download on the dell website, my wife has a inspiron 1525, which is plugged in and says not charging, the battery will not go above 0%, but we have had to send it to dell (still under warranty) faulty motherboard. if the bios is up to date, there could be a hardware issue with the battery or motherboard