Question about Sharp Aquos LC-42D62U 42 in. LCD HDTV

3 Answers

Turn off closed caption on input(component) on Sharp Aquos 42"

We just bought the new aquos and hooked up the hdtv, but now in most of the HD channels closed captions show up and we don't know how to get rid of them. We tried pressing the cc button like the manual said, but it isn't the same in a different input. We want to take the subtiles off. How can we turn off the closed caption in input 1 (component)? 



My problem is somewhat similar. We just purchased a Sharp Aquos 32" HDTV. I've connected the cable ( Comcast) to the tv with component cables. The close caption on the analog channels works fine, but on the HD channels I'm not able to turn CC off unless I power down the cable box (Motorola) and press menu, and then disable the CC. I'm thinking that a HDMI cable might fix the problem.

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  • 4 more comments 
  • Anonymous Apr 08, 2008

    I have the exact same problem. Need to get the procedure for turning off closed captions from Comcast.

  • Anonymous Mar 04, 2009

    We have the same tv, but with the reverse problem of not being able to get captions to come on with satellite tv. Can anyone tell me how to get to come on for my mother in law who needs the captions on certain days that she watches the baby?

  • Magnolia Cunningham May 16, 2013

    I have the issue with not being able to get CC with the exception of on 1 HDMI input all others will not get CC please help

  • Anonymous Mar 13, 2014

    The cc doesn't turn on in the TV

  • Anonymous Mar 23, 2014

    can't get digital cc to work

  • Anonymous Mar 25, 2014

    We have a sharp aquos and while watching tv everything turned to snow We have checked all connections and gone through every option in the menu No inputs are working Tv input just says analog We have tried changing it nothing Please help

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I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.

Posted on Aug 23, 2008

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Unfortunatly with all these products, while using Hi Def. the Comcast receiver is where the closed caption is produced. You cannot turn it on and off with the remote. You must either have the cable receiver enabled and have closed caption all the time or disable it in the receiver and not have it at all.

Posted on Feb 03, 2008

Ask cable company than get a procedure to on off HD CCs.

Posted on Mar 18, 2008

1 Suggested Answer

SOURCE: turn off closed caption on input(component) on Sharp Aquos 42"

ok had to post this one with reference to the above problems
My area St Augustine Fl. .. COMCAST (THOSE PAIN IN THE A--) SERVICE INSTALLED A NEW BOX IN MY HOME THE OTHER DAY ... I KEEP SEEING the box go thru dowmloads

then the very next day I started to see the colosed caption across my screen
SOLUTION ... with tv on and box on ( be in cable mode) press MENU on cable remote ,press power button, press menu again, look at screen and where it says caption make sure it is disabled
Mine was enabled ... change it and problem fixed ... I spoke to comcast finally after trying all day and they confirmed that with their new down loads to box it triggered the CAPTION to be ON

anyway problem was fixed ...

I read all prevoius posts and tried them all ... so may be this will work for problem that someone is having as of 10-9-2008 ( I could not believe that they could do that but they sure can COMCAST is just a PAIN in the A--

thanks to all who post solutions and I had to do my share and maybe be able to help someone else.

Posted on Oct 10, 2008

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Try identifying which caption is from the TV and which is from the cable box by turning the TV Closed Caption on and off while you have to sets of captioning. This will show you which closed caption never turns off.

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It has got to be the box. I would try to contact Scientific Atlanta if any way possible. The TV doesn't choose what inputs it shows CC.In other words, it would show it on all Inputs if it was the TV. Good luck and Thanks

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The TV will not display closed caption with HDMI input. It must either over-the-air (antenna) or composite input for the TV to manage CC.

To get CC with HDMI from your Comcast DVR, you need to configure the cable box. Instructions can be found here:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Setup

If you want CC all of the time, this works well. But since you must power-off the cable box to change the setting, switching CC on and off is a real pain.

Your set-up is similar to mine (Sharp Aquos 46" and Comcast DVR). I have the composite output from the cable box going to a DVD-recorder and on to the TV. Whenever I need CC (usually to catch some mumbled dialog), I just rewind the DVR, and switch the TV input to the composite input. Then I switch back to HDMI to continue watching in HD.

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Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

Best regards
Circuitcity

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17 Answers

Turn off closed caption on input(component) on Sharp Aquos 42"


This is what just worked for me. If I can figure this out, anyone can :) We have comcast cable hddvr box, motorola 3416, and a new Samsung HD Plasma, but try this no matter what you have...
turn your cable box off, and THEN press menu on the box. A white screen popped up and this is where I had to scroll down to and disable the captions. I couldn't believe this worked since I thought the cables were enabled on my TV since my captions were covering my cable menus, but it was the cable. I hope this helps.

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