Question about Motorola Mobility RAZR V3

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Phone works but display is black....

I've seen this problem posted before, but I need clarity. I turned off my phone then after turning it back on, the buttons light up, I can make/receive calls, but my display is totally black (I did not drop it.) Sreeki suggested to someone else with this problem "change the display strip." I have no idea what this entails. Can you purchase a display strip? Can you give me more details on where to purchase and how to install? I've called a repair place and they said it would be approx. $75+ to fix. Otherwise, I've been on ebay searching for a new one at a cost of around $80-$100. Any suggestions would be most helpful. Thanks.

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  • kay Anderson Jan 29, 2008

    Yes, it is the flex cable for sure. I removed the battery and slightly moved the top corner. When I turned my phone on, the display lit, but I did not have my Sim in all the way. After turning it off and turning it back on, it went back to black. How difficult is it to replace the cable? Do you have any instructions? Thanks!

  • kay Anderson Jan 29, 2008

    Hey, I fixed it! I put a paper clip thru the hinge hole and it works now. Guess I only need to order a new hinge! Thanks!

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Firstly, what is a display strip? the term is a FLEX Cable - these cost about $15-25 for the part, but you need to install it The installation at our shop with the part is $40 + shipping. We can fix and return the phone same day, we have lots of flex cables in stock for the v3.

This is a common problem - if you buy one on ebay for $80-100 you are risking buying a refurbished unit, and they usually have many problems - be careful

Posted on Jan 29, 2008

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Posted on Jan 02, 2017

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Hola Guate ;] display cable is probily loose. Seen this problem on another model. Don't know if it's the same for the V3, but you have to make sure the screen cables are well connected. this is how it goes with a different model: Open the back of your phone, and near the top right side is a cable that leads to the screen. Make sure it is fully in. If this doesn't work, open the face of the phone, carefully remove the metal peice that is on top, there are small white latches on the side. After that you should just see the red-brown cables of the screen. To the top right corner there should be a cable that looks alot like the one in the back. Make sure that is all the way in. Good luck, tell us how it went in there...

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