Question about HP Compaq nc8230 Notebook

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Smart Card security

A employee quit and we did not received the smart card back with the laptop. We are lock out. is there a work around to reset security on this unit


Thank you
Shawn Robertson
Global Data Systems, Inc.

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  • smokey9973 Jan 29, 2008

    will not let me get to windows so i cold format.

  • smokey9973 Jan 29, 2008

    i will try it when i return to the office but it will not start to boot. it keeping saying smart card not installed then it shuts down

  • langben520 Mar 23, 2008

    I have the exact same problem. I asks for smartcard although none is required and then locks down. It will not let me reinstall because password is required before boot sequence is completed.

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  • 520 Answers

You can remove rtc battery and wipe all passwords.(rtc on motherboard)
theres software called spotmau power suite which u create a boot disk then put into cd and bootup and pc runs programs at startup.one program wipes all passwords.another resets bios(and passwords)
if you want a copy let me know and I'll mail it u.
you could try booting from xp disk and before format delete partition create new partition then format.if system doesnt allow this.boot with a win 95/98 disk and choose start with cd support and choose fdisk.dont know how or no luck?get back to me for precedure.

Posted on Apr 08, 2008

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Couldformattt it all redo the system once u get locs on the so hard to get out even windows password makes u redo it all if u forget

Posted on Jan 29, 2008

  • nick helpap
    nick helpap Jan 29, 2008

    u dont neeed to go to windows uuse your xp cd at booot up boot into cd then formatt

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