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do not know why cd isnt installing, maybe problem with installshield/camera is dated. about getting pictures off if camera is equipped with a usb maybe you can go to my comp. and find the camera and delete the pics.
the c:13:01 is the error code. I was researching this same thing on my camera. It 'magically' fixes itself after anywhere from 1 minute (turn off, count to 20 and turn back on)to 1 month later. This time, I lost photo-ops with my kids and their cousins. Apparently, this is a loose connector - see link- and you can fix it by 1) smacking your camera around a little (no joke, this knocks the connector back, for a little while or 2) sending it to Sony for repair (about $350) or 3) follow this guy's suggestions and fix yourself. I haven't lost any actual photos, except the first time when this happened. Since then, I've put the CD in the computer and I've been able to pull off the pics. Can't use the CD again though, even if it's not full. The camera must mark the CD somehow to avoid overlaying photos(?). Anyway, here's the link and good luck :) http://www.pechorin.com/m/2003/07/12/SONY_C1301_ERROR-202719-43.html