Question about Logitech Cordless Desktop MX 5000 Laser

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My mouse won't work properly

When i turn the computer on the mouse will work untill I click on something, then it will only go side to side or up and down. This is my third new mouse, so I know it has to be something to do with the computer. I have tried uninstalling the mouse drive and then reinstalling it, I have tried setting my computer back to when it use to work. But nothing has helped. Any Idea's

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  • Anonymous May 23, 2008

    Rosie my mouse pointer is not working right

  • Anonymous Jul 29, 2008

    Since using I.E. I have found that the left click does not work on all of the links I point it to.There is a noise that sounds like a dog training clicker device when I click and release but no link contact.


  • melviah Aug 11, 2008

    this is the 3rd mouse I have purchased. After about 3 weeks it gets where the arrow won't move where you want it, and takes effort to get it where you want to click on. What is wrong? It is a new 97859 RevS2 GE mouse.

    We have cleaned the mouse twice, but it still won't work properly. What to do?


1 Answer

Try new batterys

Posted on Jun 15, 2008

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Clicking issues on logitech wireless mouse

  • 1 Use the mouse on the same side of the computer where the Logitech USB transmitter is attached so there is a clear signal between the transmitter and the mouse.
  • 2 Check the USB transmitter that comes with the Logitech mouse to be sure it is correctly plugged into the computer. The red LED should be illuminated on the transmitter if it is connected properly. If not, the signal cannot reach the wireless mouse.
  • 3 Turn the mouse upside down to check the on/off switch. Be sure it is switched on.

  • 4 Check the battery compartment by sliding the top housing off the mouse to confirm the rechargeable batteries are installed correctly.
  • 5 Charge the batteries if the mouse LED does not illuminate. The charger cord plugs into the front end of the mouse and the other end connects to a free USB port on the computer.
  • 6 Clean the desk surface or other flat area if the mouse is not tracking. The problem could be dirt or grease interfering with the tracking ability of the device.
  • 7 Open the Logitech software called SetPoint, which manages the mouse, to troubleshoot button functions. Open the program by double-clicking SetPoint from the list of software on the computer, then click "Mouse Settings." Click the "My Mouse" tab and check (or uncheck) all the task boxes that are desired for operating different mouse functions, then click "Apply" and "OK."
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    Try replacing the batteries in the mouse. Sometimes the light will still come out of the bottom of the mouse - but the wireless signal is no good.

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    Change rf

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