When i turn the computer on the mouse will work untill I click on something, then it will only go side to side or up and down. This is my third new mouse, so I know it has to be something to do with the computer. I have tried uninstalling the mouse drive and then reinstalling it, I have tried setting my computer back to when it use to work. But nothing has helped. Any Idea's
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Try booting to safe mode and check if your mouse works inside safe mode.
Restart the computer and tap F8 until you see the options to boot to safe mode. Use the arrow keys to highlight either safe mode or safe mode with networking. Hit enter.
Once you are inside safe mode, check if your mouse works. If it works, then you just need to update the mouse driver. You can use RadarSync to search and install the update into your computer. You better use Safe Mode with Networking because RadarSync needs the internet or even the manual updating process needs an internet connection.
Make sure the batteries are inserted correctly and have charge make sure the usb device is properly inserted make sure you turn the mouse on depending on type/brand of mouse it will vary it could be a button or switch on top bottom or you might use the safe mode option
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer then if your mouse works click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question/exclamation mark? ! or a red X right update driver W7 hope this helps
check o see if the speakers are working on something else. if so make sure your computers volume is turned up. you can do this by looking to the bottom left hand side of the sreen , you will see a little speaker. double click it and your volume controls will appear.
if you do not see a little speaker then most likely you will need to reinstall your sound drivers.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
Try to reconnect your mouses.
turn your computer off. while he's is on press the 'connect' button on the wireless receiver then press the 'connect' button on the mouse - give it time to connect. Test it.
Now power off his computer and turn on yours - do the same, 'connect' button on receiver, 'connect' button on mouse, wait, test.
Turn on his computer and see if one mouse will interfere with the other.
Connecting the mouses like this should assign them a unique/security identity that has the receiver acknowleging only the one mouse. But, should you bump the receivers 'connect' button while the other person is using their mouse, it is likely to change.
NOTE:: You may need to turn off the other mouse as you connect one - if there's no off switch, pull the batteries.
Take a look if the driver is installed.
I'm assuming you're using a PC with Windows....
Then click on the mouse icon, highlight the mouse and click on properties.
There will be a driver tab at the top. Take a look see if the device is working properly, you may need to re-install the driver
Hope this helps