Question about Plantronics Explorer 340 Wireless Headset

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I disconnect from a call; Plantronics Explorer powers down

When I hang up from a phone call, my Plantronics Explorer 340 will turn off. It's annoying b/c if I get in another call, I need to turn it back on again, connect it with the phone, then it's ready to use. By the time it's ready to use, my call has gone into voice mail!

Why is it turning off??

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When you hang up from calls you are holding in the button for more than 2 seconds...This is way too long and it shuts off the headset. When you hang up, all you have to do is press the button quickly, until it clicks, and the call is disconnected. Anything more than a second or two will turn off the headset, as explained in the manual. Holding it in when a call comes in will make the phone "ignore" the incoming call. Again, all you need is a quick push of the button until it "clicks" will answer the call, the same as hanging it up. I hope this helps you!

Posted on Dec 30, 2008

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I am unable to pair my Nokia N96 with Plantronics Explorer 240 / 395 bluetooth headset.


If you see your Bluetooth listed on your phone: delete it then turn your Bluetooth off. Turn off your phone and take the battery out of your phone for a few moments, reinstall the batter and turn your phone back on. Turn your Bluetooth back on and try repairing them again.

Here is a link to the Plantronics Explorer User's Guide.

Good luck from Headsets Direct!

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Try powering down your bluetooth then turning it back on. If that doesn't work, try charging it. I had the same problem with mine.

Mar 18, 2009 | Plantronics Explorer 340 Wireless Headset

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Has been working fine, now Razor phone cannot find it.


hoping this helps...

Explorer Series: 220,320, 330, 340, 350
Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.

The passkey is 0000

Sep 18, 2008 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

Keeps Disconnecting


Try and re-pair your device with your phone. Here is a quick run down if you don't know.

First, remove the device from your phone's bluetooth list.

Second, and this works for Explorer Series: 220,320, 330, 340, 350 Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue. This will place your device back in discovery mode.


Third, use your phone to search for new devices and add it back to the list.


FYI- ALL listed models passkeys are 0000. (4 zeros)


If this doesn't help the only advice I have for you is 1. submit a help request to Plantronics web site or 2. Get a new device.

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When it is turned off, hold the main button in for 4 seconds until the light flashes red, the release. It should flash red and blue. This means it is in pairing mode.

Aug 22, 2008 | Plantronics Explorer 340 Wireless Headset

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You need to set both your phone and the headset into pairing mode. Interactive pairing guide here.

Apr 11, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Problem with Plaintronics 340 Explorer


This is answer of plantronics tehnical support:
"Dear customer,
Thank you for your-email and shown interest in our Plantronics range.
* If you would try the headset on the pc, would it work again. In other terms is the headset refusing to switch on or simply refusing to respond to the Nokia.
* If the headset is showing a failure in connecting even after 8 hours of charge, and even when undoing the pairing and pairing it again and trying to connect - if possible to a different mobile phone - then you are very welcome to claim a new replacement within the 2 years of warranty via : http://service.plantro.com/service.aspx
If you require our technical assistance, please fee free to ring our free support service : 0800 41 00 14
with kindest regards,
your Plantronics customer service UK"

Mar 02, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Feedback


You need to turn down the gain in the phone.

Feb 05, 2008 | Plantronics Explorer 340 Wireless Headset

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