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Re: paper jams in document feeder
If u can do it,u need a special screw driver called T10,open the adf cover fist,there u can see four screws fitted at four cornersn one at the back,unscrew them,the adf unit will come out clean it properly,n also look for any peice of paper or anything like broken plastic etc,clean it n fix, n check
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Document feeder Paper feed rollers should be cleaned with alcohol, blow out the document feed area with compressed air (computer duster), check feeder for bits of paper, post it notes, and signature flags. Clean glass, check for sticky areas on the glass.
The feed rollers may be worn out and need to be replaced, you can try cleaning the rollers with some alcohol, this may also make it feed better. but if it starts to act up again it might be time for new rollers.
to fix misalign and paper jam problem, follow this steps.
Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad. NOTE: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.
If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually.
Follow the steps below to clean the rollers or separator pad.
1.Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad. 2.Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth. 3.Use the damp cloth to wipe any residue off of the rollers or the separator pad. 4.Close the cover of the automatic document feeder. This should solve the problem. Cheers!
If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.
Have you still getting the problem, have you done cleaning of Cartridge, its nozzle and Contact strip.. then cleaning of Printer roller or carriage rack.. Do a Service of it or get it done by Technician.
Also check the feeder tray.. to grab paper one by one by printer.. Manually