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Failure icon flashing , message on screen : Print cartridge alignment failed. I have taken out the cartridges several times and re-inserted them following the instructions but problem persists, please can you advise next step thankyou. Miss Hay

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  • Louie  Role
    Louie Role May 11, 2010

    Hi,

    Pls what brand and model is your printer?

    Looking forward to you reply/post.

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Thank you for posting at FIXYA.

Posted on Feb 12, 2008

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  • Master
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Miss Hay, If you do not post the model no of the printer & Mfg it's almost impossible to find you a fix or post a reason. You can however go to the Mfg's web site your self, by using your model number & name of the printer you can find more options to repair your problem.

Posted on Feb 01, 2008

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2 Answers

I no longer have my manual, how do I change the ink cartridges for the HP Officejet 6300 all-in-one?


To replace the print cartridges
1. Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you open the print cartridge door
to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
them.
2. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
3. Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.
4. Pull the print cartridge toward you out of its slot.
5. If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an
airtight plastic container.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html
6. Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
7. Slide the new print cartridge forward into the empty slot. Then gently push on the
upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
8. Close the print cartridge door
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
11. The HP All-in-One aligns the print cartridges. Recycle or discard the print
cartridge alignment sheet.
12. Press OK.

Jul 17, 2011 | Computers & Internet

1 Answer

Hi I have just inserted a new HP ink cartridge 94 into my HP PSC 2350, as the ink was running low. I was printing photos, which keept printing with a red line throughout the picture. After inserting the...


Try opening the printer properties and cleaning the print heads (should probably be done each time a cartridge is changed), it uses some ink up but should clean the build up from running the previous cartridge dry and hopefully solve your printing problem.

Good luck.

Mar 29, 2008 | Computers & Internet

1 Answer

HI,got this new hp psc 1410 i have connected with my computer ,got photos ready but when i presse print it doesnt work,pls can you help.thanks


did you install the cd driver of your Hp psc 1410?
if not insert the cd driver of your HP printer, after auto play goes click install driver, just follow the instruction on screen, then finish,
remove the ink cartridge, check if ther a cover in the contact point of your cartridge, remove the seal,

Mar 12, 2008 | Computers & Internet

1 Answer

Put compatable ink cartridges in to dx 5050 epson but will not accept message reads not compatable and printer wont work yet manufacturers say they will HELP is needed to get printer running


Hi,
if the cartridges are saying not-compatable, this means the printer has detected non-epson original cartridges.
If you go into your printer preferences, or program. And look if there is an icon or application, that says ** Change A Print Cartridge** if there is, follow the on screen instructions.
If you have purchased the cartridges from a shop/store. they may have not re-charged the chips. ( which informs the printer that they are Full )
Also make sure, the cartridges are firmly pushed into thier slots. a positive click can be felt, don,t be bashful about putting a little pressure on them.
Mike @ Compurepair.

Feb 25, 2008 | Computers & Internet

1 Answer

We just attached the macbook to the hppsc 1350v all in one printer and new print cartridges. When attempting to print, message reads"color print cartridge not compatible with this printer". We know we have...


Hi,

Just to confirm pls:
1. the new print cartridges are original HP inks;
2. you have remove the bright pink tape from the ink cartridges;
3. the black is on the right side and the color is on the left side.

You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.

Try again. If this does not be corrective, you may need to change inks again.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 02, 2008 | Computers & Internet

1 Answer

Cartridge Failure


are you removing the tape from the cartridge?
and putting it in the correct slot?
is it a rebuilt cartridge?

Jan 17, 2008 | Computers & Internet

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