The DVD Drive of my Toshiba Laptop M45-S355 does not recognize most CD/DVD's anymore. After reading the CD/DVD it says "Blanc Disk" or sometimes if it can not read the CD/DVD it says "Insert Disk". What should I do?
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Enter setup, set it to use legacy mode for USB devices, and move USB to before the HD so it's seen beforehand on the bot menu. F12 will sometimes let you choose the USB device to boot from, but Setup needs to see the device first.
To ensure the CD/DVD is clean please try booting from a known working PC, from what you are describing it may not be your CD drive
If the same thing happnes on another PC then it is the CD/DVD that is faulty, however if it works, then you can try to hook up a external drive, the laptop may defualt to it after trying all the other options i.e. CD rom drive, HDD etc
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I had similar problem on a Toshiba Satellite A30 laptop, I simply had to reconnect DVD drive. It usually loosing it's connection with motherboard and drive is visible in My Computer but it doesn't recognize any discs. If reconnection does not solve your issue you may try to update your DVD firmware and if it won't help replace DVD drive. Good Luck!
It might be an operating system problem, something in the registry. If you use windows, update to the last service pack to fix the registry, and install the DVD driver before mounting it if you use vista try to download the driver before installing the DVD. Still many devices does not work with vista. Thanks for using fixya…good luck and don’t forget to rate this… cheers
You can try uninstalling the drive in the device manager and letting windows reinstall the device. If that doesn't do it, try to boot from the drive with a Windows CD. If it does boot it is more than likely a Windows issue. If not then you may need to replace the drive. I am guessing it is still under warranty so call the manufacturer and check warranty status. If you do have to have it replaced I would suggest backing up your data as they don't guarantee your data will be safe and they may exchange your machine.