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Sony STR-DG910 Multi Channel AV Receiver - No surround sound

Tech Experts... I recently purchased a Sony STR-DG910 Receiver and a Samsung HLT 6187 LED DLP. I am using the HDMI connections to the receiver and Samsung DLP. The HDMI connections were basic according to the directions. The speakers were wired correctly. An auto calibration sound balance check was performed. I muted the TV which was to no avail. Unfortunately there isn't any troubleshooting section in the manual that helps rectify this type of problem.

Also I have a Sony Blu Ray that I haven't even messed with until this problem is solved.

Any assistance would be greatly appreciated to get this system working properly.

Thank You

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Sony STR-DA5300ES Audio Problem

I am posting this to try and get everyones audio problem for this receiver fixed. If you only connected the HDMI cable to the 510, you will not get sound. This receiver passes through HDMI only, no processing of audio. You must either connect a fiber optic or digital coax to the 510 for that respective HDMI input from the BD player, the DVD HDMI only accepts digital coax, and the Video2 HDMI only accepts fiber optic. If you BD player does not have digital coax out for audio, you must move the connection to Video2 HDMI and connect fiber optic to the Video2 fiber input. Sony butchered the whole purpose of HDMI with this receiver. Hope this heps you. By the way, it is hardware, no firmware update will correct this.

Posted on Jan 27, 2008

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Drummernick
  • 440 Answers

SOURCE: Bose AM-500 Acoustimass Bass module hookup to new Sony STR-DG910 Receiver

it need it own sub out speaicl done so bye bose steyem crossovers wont work right in your set up nee dto upgrade the sub try mtx

Posted on Feb 04, 2008

  • 1 Answer

SOURCE: Home theater set up

I want to download instructions to record tv shows while I am gone for a day or two,on my sony model#kdl-46xbr2. e-mail bmllrctg@yahoo.com

Posted on May 06, 2008

marsrover
  • 682 Answers

SOURCE: STR--DG910: no rear speaker sound, no center speaker sound

if you confirmed all connection repeat your speaker setup.

Posted on Aug 02, 2008

avenger77
  • 1 Answer

SOURCE: Playstation 3 audio connection into Yamaha HTR-6040 AV Receiver

Solved problem with Yamaha HTR-6040 AV Receiver. My daughter had inadvertently changed the program to "Direct Stereo" mode which allows sources to bypass the decoders and DSP processors so you can listen to 2-Channel PCM and Analog sources. Nothing to decode digital audio in this setting!

Posted on Aug 10, 2008

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hello,
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Is the cable connection hdmi? is the unit capable of upconversion to hdmi, if you use a component connection? probably not. if it is capable of upconversion, check your input menu settings.
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