Question about HP LaserJet 3052 All-In-One Printer

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HP Laserjet 3052

Getting a scanner error 5. The scanner will light up but it wont move. Any advice would be appreciated.

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I am getting scanner error 5 in my hp laserjet 3052, pls giv me the solution for the same

Posted on Feb 17, 2008

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Scanner error 5


It's a problem with the scanner unable to "see" its home sensor. The home sensor is a black & white film strip stuck onto the flatbed glass, just above where the scanner head homes. The printer needs to "see" the two little black 1mm square bumps in the white area. When the scanner head "homes", as it just disappears under the plastic it should move left and right as it looks at the home strip. If it keeps going and chatters at the right-stop it didn't see the home strip.

This can be caused by dirty mirrors, or lens in the scanner head (clean them);
Low or off color light (replace the bulb or high voltage power board on bottom of scanner head);
Broken, cracked, or loose scanner head ribbon cable (replace or repair);
Dirty or crooked home sensor film strip (I had one of these: the black & white film strip stuck to the flatbed glass was slightly crooked, it doesn't take much!)
Dirty slide bar (clean & oil);
Bad stepper motor, bad scanner PCBA (replace).


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