- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
52 Scanner Error The all-in-one has experienced an internal hardware error.
1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. 3. Check the FFC connection between the formatter and the scanner. NOTEDo not bend or fold the FFCs during the removal or reinstallation process. 4. Try connecting the product to a different power source or surge protector. 5. Turn on the power and wait for the all-in one to initialize. 6. If the error persists, replace the laser scanner assembly.
its a very common error in this printer. The error
its usually in the step motor that moves the escaner. Its the same motor
used in other printers such as 3052, 3055, 2820, 2840. Or you can buy
it in any electronic house just looking at the code
HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam
How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam
Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
Open the ADF cover plate.
Remove any jammed media with care.Take out the page gently.
Take care not to tear the paper.
Close the ADF cover plate.
Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
Open the ADF cover plate.
Check whether all packaging straps inside the ADF are removed.
Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
Lift the green handle, and rotate the paper picker until it is opened.
Gently remove the page without tearing it.If you feel resistance, go to the next step.
Open the ADF cover plate, and loosen the media gently with both hands.
When the media are stopped, pull the media out gently along the shown direction.
Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
Pull down the green handle.
Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.