Question about AT&T 1717 Digital Answering Machine

3 Answers

Recover deleted messages

I have an AT&T 1715 digital answering machine, on which the owner has recorded the voices of his kids over the years. Someone has accidentally pushed the delete button. According to AT&T, the last 10 messages are retained in memory. I am looking for a key sequence or other means to get the machine to play these messages.

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  • joerg33 Jan 29, 2008

    The manual does not address this issue.

  • joerg33 Jan 29, 2008

    I have already tried a data recovery outfit, and they can not handle it, because they don't have file format information.

  • joerg33 Jan 29, 2008

    The deletion occurred a while ago, and the unit does not have a standard keypad.

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Hi,

Try this out:

If you delete a message by mistake, you can recover it, as long as you do so before exiting your mailbox. Press * one keypress at a time until you hear the main menu for your subscriber mailbox. Then press 7 to recover deleted messages. Follow the commands to locate the message you want to keep.

Goodluck,
Don't forget to rate me as fixya..

Posted on Jan 29, 2008

  • Priya darshan Jan 29, 2008

    You can download the manual of it from here

    It is in pdf format you need adobe acrobat reader for it.



    If u dont have it thn first download that form here n thn download the manual

  • Priya darshan Jan 29, 2008

    you can also call up the customer care at 1-800-222-3111.

    And im still trying to find out the sol. to ur problem..

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There's nothing in the manual about recovering deleted messages. And it does state that deleting messages is permanent. After some intensive googling I couldn't find a solution for you. I think you may be out of luck. The only thing that comes to mind is if you rip the flash memory chip out and get a data recovery agency to read it for you, will be pricey! and you may not be able to read the files with anything, might be proprietary.

Posted on Jan 29, 2008

  • Dean Joly
    Dean Joly Jan 29, 2008

    I'm afraid that there probably nothing that can be done then. I've looked at other manuals for AT&T machines and they don't have anything, these machines are not meant to be used as data stores and are not very robust.

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