Question about Brother HL-5240 Laser Printer

3 Answers

Brother HL-5240 drum light flashing

Hi

Drum light was flashing on this printer, so I replaced the drum for another(original Brother DR-3100). Followed steps to reset the Drum counter.

However when I close the front, the drum light still flashes.

I try to print a status page , but the status light on the printer turns orange (from green) and the drum light flashes.

It appears the printer is not resetting the drum counter.

It doesn't matter how many times I tried ; even tried another new drum.

Spoke to brother support who advised an engineer needs to look at it, but its a few months out of warranty.

I have even installed latest firmware , which didn't fix problem.

Any ideas how I can fix this?

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  • 6 more comments 
  • mariom Feb 05, 2008

    Hi, Thanks for the reply.

    I have followed your steps several times. All that happens is that the leds all turn orange , so I let go of the Go button. Then close the lid. Wait a few secs and this find the drum light starts to flash orange. When I Press GO 3 times for test print, the GO light turns orange.


  • mariom Feb 05, 2008

    Hi, Thanks for the reply.

    I have followed your steps several times. All that happens is that the leds all turn orange , so I let go of the Go button. Then close the lid. Wait a few secs and this find the drum light starts to flash orange. When I Press GO 3 times for test print, the GO light turns orange.

  • bourkes Oct 14, 2008

    well I have done it all, even pressed the button 3 times and got the test page but it wont print from my computer....any suggestions would be appreciated...BB

  • puh2e Apr 05, 2009

    I don't even know where the drum is!

  • Anonymous Mar 12, 2014

    RESET THE COUNTER FOR THE DRUM ON MY BROTHER HL-2270DW

  • Anonymous Mar 18, 2014

    the red error light and the green drum light are both on, and I cant seem to clear the problem

  • Anonymous Mar 25, 2014

    replaced drum went to reset counter it 0% cant figure out how to change %

  • Anonymous Mar 26, 2014

    drum counter reset code

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Normally clearing the drum count the machine has to be on open front cover as if to change the drum press and hold the button in for about 10 second then release and shut the door. This should reset the count if not please get back to me and I'll check the service manual to see if anything in that.

Thanks J

Posted on Feb 04, 2008

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Yes,
Opening the front cover on my 2040, Holding the GO button in for 10~12 secs seemed to recycle everything.

The drum light is now off!

Many Thanks

Posted on Jul 11, 2008

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Thanks it worked, when we held in the button with the cover open, the lights quit flashing orange.

Posted on Jul 14, 2008

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Thank You for using Fixya
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