Question about Brother HL-5240 Laser Printer
Drum light was flashing on this printer, so I replaced the drum for another(original Brother DR-3100). Followed steps to reset the Drum counter.
However when I close the front, the drum light still flashes.
I try to print a status page , but the status light on the printer turns orange (from green) and the drum light flashes.
It appears the printer is not resetting the drum counter.
It doesn't matter how many times I tried ; even tried another new drum.
Spoke to brother support who advised an engineer needs to look at it, but its a few months out of warranty.
I have even installed latest firmware , which didn't fix problem.
Any ideas how I can fix this?
Normally clearing the drum count the machine has to be on open front cover as if to change the drum press and hold the button in for about 10 second then release and shut the door. This should reset the count if not please get back to me and I'll check the service manual to see if anything in that.
Posted on Feb 04, 2008
Opening the front cover on my 2040, Holding the GO button in for 10~12 secs seemed to recycle everything.
The drum light is now off!
Posted on Jul 11, 2008
Thanks it worked, when we held in the button with the cover open, the lights quit flashing orange.
Posted on Jul 14, 2008
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