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It must show GPRS, EDGE, 3G or 1xEVS on the top. These are the various data services. If it shows GSM, there may be an issue with the device. You can try to update the OS from blackberry.com or your service provider.
I really suggest if you can contact your Network Service Provider to send you the setting of your GPRS, they can send you over-the-air or you may call them or drop by to their offices and they can set it to you manually. It will be easier and will be more specific.
Hope it helps, if you need further, let me know.
Don't forget to rate my simple solution positively! thanks!
Dear Have u got ur GPRS or EDGE service activated from AIRTEL. Pls confirm it, if yes then following are the settings for airtel.
connections>>Add a new Modem connection
>>Enter name-airtel or Mobile office
>>select a modem>>it should be Cellularline (GPRS)
>>eNTER THE NAME AS IT SHOULD BE DIALED
>>enter airtelgprs.com (all small caps)
NOW again go to START>>SETTINGS>>CONNECTIONS>>connection>> Advanced>> select networks
There will be two options
1-prog that automatically connect to the internet
2-prog that automatically connect to a private network
>> for both options select >>My ISP
hi, i am unable to use gprs in motorokr E6.i m using vodafone connection and GPRS is already activated on my cell form customer care.i tried a lot wid all the settings sent by customer care but it didn't work.plz tell me the possible settings/solution to use GPRS