Question about Panasonic Lumix DMC-FZ20 Digital Camera

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FZ-20 "Please turn camera off then on again"

As a photo technician, I'm not usually daunted by these problems, but have tried all suggested fixes for this fault, including holding the lens, changing the card, leaving out the battery for a while. It happens in all modes except playback. It is certainly something to do with the lens because it won't focus. Should I try taking it apart to check the contacts? Any other suggestions? I hate having to send cameras away.

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  • Snowcrab Feb 01, 2008

    When I turn on my camera I get a "Please turn camera off then on again" prompt. I was able to download the photos off the chip in playback mode. It makes a very small chittering noise when I turn it on. It has been very difficult to focus for a while, lost most of its zoom capability a while ago. I've had it for three years and taken it on many long trips in a third world countries so it has seen lots of use in dusty and dirty environments and many airplane flights.

    One person suggested removing the lens and dissembling the drive and finding out what is jamming it up. A little more specific directions on how to do that would be greatly appreciated.

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In a lot of smaller point and shoot cameras, there is a separate lens/motor/gear assembly inside that focuses. If this lens won't focus, that is the message you get. The focus lens gears are typically incredibly small, and the tiniest hair, or piece of dirt will jam them. I have not fixed this particular model, but I've cleaned the focus lens gears on countless Casio and Sony models, and gotten them to work again. Try getting to the focus lens and motor, and moving it by hand. You'll find it's likely jamming up somewhere.

Posted on Jan 31, 2008

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Posted on Jan 02, 2017

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