Question about Canon PowerShot SD500 / IXUS 700 Digital Camera

1 Answer

Canon IXUS 70

We have had the camera for a month. The other day when turning the camera on it wouldn't turn on. It just made a funny buzzing noise and then beeped and then a message come up on the bottom of the screen saying "Lens Error, restart camera". We did this but it keeps up coming up with the same message and we're unable to do anything with the camera. I have changed battery, which hasn't made any difference either.
Can you please help?

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  • Expert
  • 109 Answers

You should return it to the store. It's obvious your camera is malfunctioning. It should still be under warranty.

Do not agree with repairing though, just demand a new one. Within a month after purchase the camera shouldn't be repaired but replaced by a new one.

Greetings,

DarkNeogen.

Posted on Jan 29, 2008

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6 Suggested Answers

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Posted on Jan 02, 2017

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t00nz
  • 4738 Answers

SOURCE: I need a Canon Ixus 70 User's Guide

Go to Canon and download it. Here ya go:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=224&modelid=14901#DownloadDetailAct

Posted on Jan 11, 2008

  • 125 Answers

SOURCE: Canon digital IXUS 60. Lens

I'm guessing that the lens is stuck. Either the cover refuses to open because something is wedged in or a mechanical malfunction. The camera won't work if the lens does not come out a bit. Take a look at the lens and examine why the cover doesn't open up. If it is a mechanical malfunction (meaning internal problem), might as well have it fixed. Be careful and keep your fingers off the lens. You may touch the cover but hands off the lens. Hope this helps.

Posted on Jul 18, 2008

SOURCE: lens stays open, won't retract when camera turned off

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

regards iversh
a very helpful rating is apreciated for answering ur query.....

Posted on Aug 19, 2009

parjee
  • 83 Answers

SOURCE: how to fix digital camera canon ixus 70 'lens

Would not recommend opening the camera as the chances are much greater for you causing greater damage. BUT would instead recommend that you try the seven sequential repair step outlined for a lens error in the below listed Related Link "Fixing a Lens Error on a Digital Camera". None of the steps outlined in this link involve opening the camera. and reportedly you should have close to a 50% chance of success with these techniques.

If you cannot repair the lens yourself with the first related link, then consider trying the two 'Digital camera repair" links below for two online digital camera repair businesses.

Posted on Sep 22, 2009

BillB-SA
  • 2761 Answers

SOURCE: how to restart Canon IXUS 70

Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, chances are that your batteries need to be replaced because they are just too worn to properly power the camera. And then, of course, there's the possibility that your camera may have a problem that requires professional repair.

Posted on Sep 27, 2009

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