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JVC CU-VD10

Error message - incompatible disc (by 8 users)

posted by twiney on Jan 29, 2008


Hi I wonder if anyone can help, I have just purchased a JVC GZ MG131 camcorder and a JVC CU VD10 DVD Burner. I set them up as per the instructions and tried to Burn my video files to DVD. When I insert the Disc in the Burner, it tries to recognize the disc and then comes up with the error message "incompatible disc - change disc. I have tried DVD R and DVD RW even the JVC blank disc supplied doesn't work. Any suggestions please.

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7 Other Users Have The Same Problem

Comment by kepisales, posted on Jul 06, 2008

same prob

Comment by Guest, posted on May 30, 2008

hi,i asked my 'son-in-law-to-be' to buy me a gz-mg130 packaged with a cu-vd10 burner to bring along with him on his vacation here in the philippines.considering it as a present to me,he didn't return the warranty card for it will be used here in our country,i still feel i'm entitled to a replacement upon his return to the states come june 16,for it's factory defect.we encounter the very same problem those people do,that even the supplied dvd disc is reg as"not compatible".thank you very much.

Comment by Guest, posted on Apr 19, 2008

HI.I have also a jvc cu-vd10 telling me incompatible disc after burning only one disc,have tried dvd-r,dvd+r,dvd+rw still nothing conected to a JVCGZ-MG275AS Hard disc camcorder.

Comment by KIMBIE40, posted on Mar 30, 2008

Having the same "incompatible disk" message too!

Comment by Guest, posted on Mar 14, 2008

I also have the same problem. Previously, the burner did write discs, now it doesn't. I phoned JVC who told me to write to the customer support centre in ondon, still waiting for a reply

Clarification Request

by tonella23, posted on Mar 09, 2008

Twiney or Dog Catcher - did you ever find anything out about the incompatible disc error?

Best Solution
posted on Mar 12, 2008
Thanks for Trying (70)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I spoke to JVC reference this problem and they suggested I returned it to them and they would check it. They collected the burner from my address checked it found there was a problem and gave me a new one.

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7 Other Users Have The Same Problem - Continued

Comment by tonella23, posted on Mar 09, 2008

tried using different discs, tried selecting different clips to record. . . nothing works.

Comment by Dog Catcher, posted on Feb 18, 2008

I followed the directions exactly as stated. I used the JVC DVD-R that was supplied and received the incompatible disc message.

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