Question about JVC CU-VD10

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Error message - incompatible disc

Hi I wonder if anyone can help, I have just purchased a JVC GZ MG131 camcorder and a JVC CU VD10 DVD Burner. I set them up as per the instructions and tried to Burn my video files to DVD. When I insert the Disc in the Burner, it tries to recognize the disc and then comes up with the error message "incompatible disc - change disc. I have tried DVD R and DVD RW even the JVC blank disc supplied doesn't work. Any suggestions please.

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  • 9 more comments 
  • Dog Catcher Feb 18, 2008

    I followed the directions exactly as stated. I used the JVC DVD-R that was supplied and received the incompatible disc message.

  • tonella23 Mar 09, 2008

    tried using different discs, tried selecting different clips to record. . . nothing works.

  • Anonymous Mar 14, 2008

    I also have the same problem. Previously, the burner did write discs, now it doesn't. I phoned JVC who told me to write to the customer support centre in ondon, still waiting for a reply

  • KIMBIE40 Mar 30, 2008

    Having the same "incompatible disk" message too!

  • Anonymous Apr 19, 2008

    HI.I have also a jvc cu-vd10 telling me incompatible disc after burning only one disc,have tried dvd-r,dvd+r,dvd+rw still nothing conected to a JVCGZ-MG275AS Hard disc camcorder.

  • Anonymous May 30, 2008

    hi,i asked my 'son-in-law-to-be' to buy me a gz-mg130 packaged with a cu-vd10 burner to bring along with him on his vacation here in the philippines.considering it as a present to me,he didn't return the warranty card for it will be used here in our country,i still feel i'm entitled to a replacement upon his return to the states come june 16,for it's factory defect.we encounter the very same problem those people do,that even the supplied dvd disc is reg as"not compatible".thank you very much.

  • kepisales Jul 06, 2008

    same prob

  • audacity101 Dec 07, 2008

    same prob

    wont burn!


  • bartyleso5 Mar 22, 2009

    Same problem. I have successfully burned only 2 disks on this piece of junk, and have ruined dozens. Called JVC customer service - since product is out of warranty, I would have to send in tothe factory - minimum of $100 charge just to look at it! Have since noticed many posted similar problems for this burner - buyer beware i guess.

  • Anonymous Apr 19, 2009

    same problem.....

  • tonella23 May 11, 2010

    Twiney or Dog Catcher - did you ever find anything out about the incompatible disc error?

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I BUT A JVC EVERIO BURNER AND I CANT BURN MY VIDEOS FILES I insert the Disc in the Burner, it tries to recognize the disc and then comes up with , DISC ERROR CHANGE DISK

Posted on Dec 07, 2008

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I spoke to JVC reference this problem and they suggested I returned it to them and they would check it. They collected the burner from my address checked it found there was a problem and gave me a new one.

Posted on Mar 12, 2008

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