Question about HP LaserJet 5550DN/EN Printer

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HP 5550dn can not install disk for printer

I have a hp 5550dn. I just purchase a new computer that has windows vista and it will not let me install the disk for the printer. It gives me a message that I need windows explorer 5.0 or higher, but the computer comes with internet explorer 7.0.Please help me solve this problem. thanks.

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Posted on Jul 15, 2008

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  • 1,113 Answers

Download driver from HP web would be the easiest

Is the disk Vista compatable?

Posted on Jan 29, 2008

  • Soulvisitor
    Soulvisitor Jan 29, 2008

    Driver link but Vista has the drivers preinstalled for this printer, so I'm unsure what you are trying to do.



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I just purchased an inspiron w/windows vista. How

Download and install the Vista driver for your printer from the HP website. Once installed you should be all set. Hope this helps.

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HP6210 all in one set-up won't work on Vista System Laptop

Did you get an error when installing,or did it install. What happened when you plunged in the printer
when the software told you to plug it in, did windows say found new hardware and you let it install a windows driver or did you shut down the window so it would install the hp driver.
Go to start,control panel,programs, look and see if the hp software is listed,if not it did not install,
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if the vista driver in on the disk. You can always just download the driver software from HP,pick the vista
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Need to download windows vista to install my hp psc 1410 all-in-one printer-scanner-copier to my new computer.

why??? If your computer is New it should have VISTA on it, or Windows XP, which is compatible with all printer scanner types. All you need to do is use the installation disk you got from the all- in -one-printer-scanner-copier and insert it into the disk drive and let it load up and follow instructions. if you do NOT have the disk--go to the website of the maker of the all-in-one and download the thing from there.

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1 Answer

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Your PC has VISTA loaded (according to the HP web specs)

This printer has no specific driver for VISTA but basic functionality is supported by VISTA without the need to load a seperate driver.

refer HERE

The printer connects via a USB cable to the PC and should be detected automatically by VISTA whe the printer is turned on.

The original CD would have drivers for an earlier vesrion of windows (98 or XP) so you should uninstall any programs that were installed offthe disk.

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How long ago did you purchase the printer? Does it have the "Certified for Windows Vista" logo on the box? If not, it won't work with Vista at all. I checked Microsoft's Hardware Compatibility List and it says the HP Photosmart C3100 series is *certified* with Vista, however it does not say it *works* with Vista. Per the link, the driver may be part of the Windows Update. Give that a try, as well as HP's website. Otherwise you may need to take it back and exchange it for a Vista-certified printer. Let me know how it works out!

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