Question about Philips SA4010 MP3 Player

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Mp3 problems my philips mp3 go gear is not downloading songs after it downloads the first one it just stops

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Re: mp3 problems

With the SA4010, it is sensitive to downloading large amounts of information all at once. As painful as this might be, try downloading one song at a time.

If this is a problem that didn't exist before, try resetting the player once by re-inserting the battery. If single song downloads fail, and this is a new problem Repair the device (WARNING: this will delete all songs off your player):
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button (on this model, you will actually use the play/pause button instead of the volume + button)
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the play/pausebutton and continue to hold it as you reconnect the GoGear to the computer; after holding the play/pause button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the play/pause button); after the repair is successfully complete, your GoGear will be good as new.

-Tha Mp3 Doctor

Posted on Feb 04, 2008

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I download songs from windows microsoft onto my phillip mp3 and after loading 12 songs it only downloads maybe 1 more or maybe 2 or 3 from another download... it's a go gear vibe 8gb phillips

Hi myangeldebra...

I would suggest a firware update may solve this problem.
Your music files are not affected by a firware update.
This update is for all size GB vibes.
You can go to this Philips website and download the latest firware and softwear available for your MP3 player SA1VBEO4 Go Gear vibe.
Please take time to rate me

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Please use the sofware that you get along or visit teh site and download, it is possible that the format you have downloaded is not recognised by the go gear. hence convert your sudio files in other formats to the recognisabale format of go gear and download.This will work. good luck

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Are other songs except the ones you downloaded from napster working?
Please see this link for details regarding the error--

Philips Go Gear

Do rate the solution and please ask for further assistance if needed.


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The songs have to be in the right format. Philips does not recognize iTunes. Some Philips players recognize DRM-encrypted WMA's and some do not. If you download songs from a service that offers Mp3 format only, you will never have a problem. Use Windows Media Player to transfer the songs once they are downloaded from the music service.

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