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Cracked plasma screen

I have a Panasonic TH-50PX70A Plasma TV with a cracked screen that is 1 week old. I contacted Panasonic and they told me to not bother getting it fixed as the panels cost more than the set is worth. Is this really the only option?

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Yes unfortionally that is the case. when the plasma envolope is busted the set is pretty much tottaled. Maybe you can find a bust one that still has screen intacted.

Posted on Jan 29, 2008

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No you can totally find replacement screens, its way cheaper than buying a new tv. 50 inch might be a little hard but I am sure there are some tv part stores out there that have some.

Posted on May 07, 2009

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Physical damage on any electronic device is very hard to have serviced under warranty. I have never seen a plasma display crack on its own. But, anything can happen.

I once saw a man drop a newly bought plasma TV in a parking lot outside from where he bought it and the screen broke. He never even made it home from the store!

Maybe you should contact a lawyer or someone who can give you legal advice about how to proceed with this. In different countries and different states the consumer protection laws are different.


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2 Answers

Panasonic th-50px60u


If the glass that you can feel on the front of the tv is cracked, then just replace the glass (called filter). The cost is about 150.00. If the pannel is cracked buy a new tv. It costs to much.

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