I have a 128mb toshiba memory card and unfortunately it doesn't read in my camera which is a HP Photosmart 435. It says 'unsupported card' when in the card slot. Obviously I have bought a memory card that does not support my camera. But someone told me it should be able to read it unless the card is "kaput". Does anyone know about these things? Thank you.
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Remove the Secure Digital memory card from the printer.
Examine the Secure Digital memory card:
Is the lock switch in the unlock position?
Are there any visible discolorations or defects such as crack or nick in the card?
Are there any contacts missing from the end of the card?
Are there any deep scratches in the card contacts?
Is there any heat discoloration on the card?
If all of the above questions result in No , proceed to Step 4.
Check if the HP Photosmart printer supports the file format.
In order to know which file formats are supported by the different HP Photosmart printers, please refer to the manual of your printer.
(Saving the pictures on the PC, if possible) Insert the Secure Digital memory card in the camera (or another device) and format it following the proper instructions to perform it.
Capture an image.
Review the image. If the image is corrupted or an error such as Unsupported Image File is displayed, the Secure Digital memory card is suspected to be defective and should either be replaced or referred to the manufacturer for further troubleshooting.
If the images are read properly, turn on the printer. Insert the Secure Digital memory card in the Secure Digital slot.
If the printer display continues to show the Card Not Recognized error, try using another Secure Digital memory card, if one is available.
If the printer is still unable to read a functional and compatible Secure Digital card, contact HP to obtain additional troubleshooting information.
OK, if the memory card itself is locked, you might sometimes get this error code. All you need to do is to take out the memory card and switch the lever on the left side to the unlock.
If the error is still displayed after you did the above, you might want to try the card in another camera.
If the card works in another camera . the problem is with your card reader in your camera.
If you open you sd slot and look inside with a sharp light , you should be able to see on the left side of the slot there is a little copper or spring steel lever switch. This switch work as follows:
1. When no card is inserted / no write protection , the switch is open and thus the protection is off. 2. When locked card is inserted , the tab is depressed and tells the camera that the card is lock.
Contrary to popular belief ,the little tab on the sd card is not an electronic switch and does not physically influence the card operation itself. If you put a locked card into a camera without a sd lock switch , you would still be able to use the card normally.
It is incredible difficult to fix this switch because of space limitations in the sd card. Look into the sd slot and if you can see the switch , use a needle to pull the little tab down toward the base of the camera by about 2mm or until it works being careful not to bend it.
If this does not resolve your problem , there might be a short in the switch circuit and the camera will need to be disassembled to resolve this error. This should cost no more than $50.
Please feel free to contact me if you need further information
Try to use your card in a clean computer and run a virus or malware test on it. Make sure that the card has no unwanted hidden folders that may contain virus files unblocking the card from being accessed by your printer.