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My cd-rom isnt working

My computer is brand new and i really dont know why it is not reading the cd's at all.when i first bought it it was wroking fine.i think this problem has got to do with drivers,but i dont know which or how to install drivers that suit my cd-rom model.plz help me

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Re: my cd-rom isnt working

Go to my computer, device manager, and look for your cd drive, it may show an error, select it and try to update the driver.

Posted on Jan 29, 2008

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CD-ROM drive doesn't acknowledge DVD-ROM, what's wrong?

CD-ROMs dont play dvd becuase they are not designed to read dvd.

If a dvd drive for your model is not available, you can buy an external usb dvd drive.
That should solve your problem

Dec 28, 2009 | Dell Dimension E521 PC Desktop

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Optiarc dvd rw 7530B will read CD,CD-rom but No DVD, DVD-rom

it can read cd but not dvd isnt it. this cause your dvd rom faulty pls try borrow from somebody and replace it first see how ok

Jun 07, 2009 | PC Desktops

1 Answer

I have an e-machines with a dvd/cd-rom in one that will not work.

i understand that your pc has a single dvd-drive that has the problem that it dos read dvds but not cds...
please give model because this is a rare error.
to check it, get the following disks and the freeware program 'burnatonce' (it is a burning software that accesses the drives on a lower than windows basis )
to check from the hardware side what the problem is:

install burnatonce
run it
open tools/device info
and check if the following disc are really recognized or not

a standard music cd(audio cd)
a computer cd(original ! windows install cd or other install cd)
a self burnt cd containing mp3's (CD-R type, 700MB or800MB)
any other computer cd for pc

an original film dvd
a selfburnt film dvd (DVD-R)
an original computer-data dvd (any PC-Game will do)

if only dvd's work, strange!

get a new drive then.

Mar 14, 2009 | E-Machines eMachines Desktop PC

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D drive went missing

This should help you out it has a couple downloads and instructions on what to do. I really hope this helps and you dont need a new drive. Happy holidays

Dec 23, 2008 | Dell Dimension E310 PC Desktop

1 Answer


hi gavo,
since its still new, you still have the receipt with you right? better bring it back to where you bought it and let them check it instead, we dont like to void the warranty. :)

were you able to use it even just once? try a different cd, if you use cd in your first attempt, try dvd the next, try movie cd or audio cd, just to isolate the problem.

just post your feedback here,

Jun 19, 2008 | PC Desktops

1 Answer

Cd/dvd rom

It may be really dirty or just to old or has had laser failure.

There cheap these days, and CD drive with DVD Rom reading ability are like $20 to $30 depending on speed and brand.

A DVD/CD RW writer reader are also getting cheaper, around $60 and up usually.

And some advice. Dont by HP Pavilions. I've worked on alot and i find they have outdated parts cuz there remanufactured from older computers and you have a hard time upgrading due to hard to find drivers

Jun 12, 2008 | HP Pavilion M9040N Elite Desktop PC

2 Answers

DVD Drive Troubles

This can be due to the reason that the certain cd roms cannot be read by your drive. please insert and check other brand cd roms...if they run then the cd rom u r using cannot be read by ur Cd.dvdw DVD drive

Mar 08, 2008 | PC Desktops

1 Answer

My Computer Wont Read DvD's or CDs!

Is the CD drive display in my computer? yes

then clean up your CD/DVD rom for there is dust in it, specially on the lazer lens that let the rom read the CD/DVD.

If no, then; Fix some cable connection towards your CD/DVD rom for it was lessen.

If not fix the problem verify the disc if it is readble by your Rom. Please try another disc in your Rom.

if same happen, then maybe its time for a new CD/DVD ROM.

one last try:

try your new purcahse disc in another computer that is compatible with your disc.

hope this help, melnavz

Feb 05, 2008 | Dell Dimension 3100 PC Desktop

1 Answer


hard drives dont read cd's
does the door close?
if not close it.

1)left clik my computer
2)double clik the cd rom drive, making sure theres a disk in it.
3)right clik on my computer
device manager
look for a yellow exclamation point or red X where the cd-rom is.
high light the cd-rom
right clik
restart the computer
windows will detect and re-install the cd-rom drive.
try a cd

if that doesnt work update windows

also buy a cd-rom cleaner at your local electronics store
clean the drive w/th cleaner
try a cd

if updating your driver for the cd rom drive and all ive suggested then its time for a new cdrom drive

Dec 09, 2007 | Dell OptiPlex GX260 PC Desktop

1 Answer

CD ROM Won't work

First you want to make sure the CD you are using is good. Try a different CD-ROM, a known good one. If a different CD-ROM is readable then the problem is with your CD media and not the CD-ROM Drive. If another known good CD does not work then the problem is with the drive.

To fix this you must purchase a new CD-ROM drive and install it. has great deals. If you only want to read CDs and are not interested in burning then you can get a name brand CD-ROM drive for around $15.00, but if you need to burn as well the CD+-RW will run you about $30.00.

If you are using Windows XP then it is pretty simple to install the new CD-ROM drive.

Nov 20, 2007 | HP Pavilion a1330n (EL466AA) PC Desktop

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