Question about Sony Cyber-Shot DSC-S500 Digital Camera

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Black screen when i turn my cam on i can only see a black screen and can only take black pictures. after reading some of the other questions it looks like it might be the backlight or screen. how can i know that this is what it wrong?

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Re: black screen

If the camera is taking photos that are pitch black, and you cannot se anything, then it could be one of two things. 1) your backlight AND lcd are damaged/detached (if it was white that would mean the backlight is working) or 2) the CCD (like film for a digital camera) is damaged. If you can see an image, but it is VERY dark, then that would indicate a backlight error. There are 2 ways to test this. 1) take a picture and transfer it to your computer. If you can see the photo you took on your computer then it is a backlight/lcd problem. or 2) under the rubber where you usually plug the usb in, there may also be a plug that looks like it would fit a headphone jack. There should also be a cable with red/white/yellow on one end and a headphone looking plug on the other end, that came with the camera. You could connect this to your camera and to a tv and you should be able to then see what the camera sees. If you can then it is a backlight/lcd error. If you can't see anything, make sure the tv is on the right setting and that the yellow plug is fully inserted. If you still can't see anything then it is probably a ccd error, in which case you should contact sony.

Posted on Jan 30, 2008

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