I have bought 2 fryers within a year and a half and they both burned out. I love the fryer but they don,t last. Now I have to go out and buy a new fryer again. The wiring burns out at the switch.I bought 3 more as christmas gifts and am hoping they last.I am very disapointed as they are a good fryer.

Two things when you clean out the pots.....Number one is, make sure you rinse all the soap or cleaning solution out really well, and I mean WELL... any left over residue will ruin your new oil, and number two, your oil temp should never be above 325, especially with new oil.... Sounds like you are burning your oil up with too high of a temperature. Actually, there is another option here too,
have you ever tried a fryer additive? Like Miroil is one....? You add this liquid prior to lunch or dinner, according to how much oil is in the fryer, how many hours a day the fryer is on and how many days a week you are open....Anyway, if you are interested, we could help you with the formula, and from that point on, you never dump a whole vat of oil again. Each day, you would drain off a pre-measured amount of oil, and lets say you have a chicken fryer, and a fish fryer. You would drain off the chicken fryer and dump into the fish fryer, and put the same exact amount back into the chicken fryer of new oil. It might be a 2 cup measurement or alittle more, but the point is by freshing your fryer each day, you will never dump it all out again. They also recommend oil temp at 325, no higher, and making sure all soap residue is rinsed out completely before adding any oil.
By doing this, your oil will look golden all week long, and you will no longer have the darker oil as the week goes by, with the really dark, crappy stuff right before you end up dumping it...Hence, your products will always look the same too, light golden, absorb alot less grease during cooking, and again, that's all week long, not just first part of the week....If you are interested in trying the additive, I can price you some, or you can go online yourself? Not one person I have ever set up on this additive program has ever complained or stopped using it so far...They love it, and it really works.

If you have new thermostats and a high limit switch, you might have had a bad thermostat before, and your temperature was really alittle lower with the older one? Now, that you have a new one, and it's working correctly, maybe that 350 is too hot? If the other one was bad, and running alittle less hot, say 300 or 325 all along, and you just never knew it, now you have one that's registering your temperature at the correct reading and it's too hot? Or, another scenerio could be your tech installed a bad thermostat? That happens too, where a new thermostat is actually bad to start with, and maybe it's off alittle the other way? LIke 350 is actually 450? If you have other questions, or are interested in the additive, my name is Susan, with Restaurant Equipment Outlet, 888-542-5959 and I would be happy to asist you in any way, and I'd love to know what you end up finding out on your fryers.... Thanks, Susann REO

Is this a new fryer first of all? If so, then whoever you bought it from should be working with you to help you get it fixed. If it's new, it's under warranty from Pitco... If it's not new, and used, was there any kind of warranty from Bargreen? If not, then you're screwed. A deep fryer that leaks, cannot be re-welded and to replace a leaking frypot is expensive and usually not worth the money it cost to do so.... A new 40 lb. fryer runs approx $750, and to fix one normally runs $5-600.00. So, you can see that it's more cost effective to just go ahead and buy a new one. Try and find a dealer who sells and deals with used equipment, and buy your new fryer through them. See if he/she will give you some sort of credit for the used one that leaks towards your new purchase... That dealer can then replace the frypot and resell the unit to another customer.

I would try to deal directly with Pitco... Find out who your sales rep is for your area/state and call them directly. They are supposed to help customers with issues like this and should be happy to help you, as long as it's a new unit.... I really don't understand why they haven't helped you so far, if it's new? You can also tell either or both of them that you are going to the local paper... That usually works with just about any company. If you need any further help, I'm in Cincinnati and our number is 888-542-5959. Thanks and good luck, Susan Restaurant Equipment Outlet

Hi there.

You can check for the nearest parts and service provider in your area when you visit
http://www.t-falusa.com

Regards.

The fryer doesn't have a melt setting so only use oil or it will burn out the tank

START CHELKING YOUR MAINS PLUG,FUSE,SWITCH ON FRYER THEN THERMOSTATE & IN LAST ELEMENT IF YOU CAN IF REACH AT.

call GE customer sva for replacement parts (877) 207-0923

I had the same problem, but I fixed mine!!!! Make sure that the part with the control panel is locked in. It you just sit it in, it won't come on. You must lock it in on the side.

Here is the support number for Rival: 1-800-323-9519

Hi, You should be able to contact them and ask where you can go in your area for replacement parts or where you can order it from. The manual that came with the fryer may have part numbers and ordering info too. If this dont work and you have no manual, You could go back to the store where you purchased it and get the info out of the manual of a new one. Last resort would to buy a new one and have a replacement fryer for when one stops working. Hope I have helped. Rival c/o JCS/THG, LLC 13120 Jurupa Avenue Fontana, CA 92337 Telephone: 1-800-323-9519