Question about 2wire Single Port DSL Line Filter (21869)
Hello, the 2wire single port dsl line filter just stopped working. The Ntwk light doesn't come on (and cannot access DSL) and then the power light went out. I have tried the adapter in other jacks, with the same results. Is this a common problem?
I think when you purchased the 2wire modem it usually comes along with 3 sets of single port dsl line filters, try out those other filters see which one works. if the local network light doesn't come on, (are you using 2wire 1000 series?), check the network adapters in your computer, this usually happens when you are using lower versions of OS. try the power outlet in the kitchen / bathroom, if power light doesn't come on, push the reset button for 30 secs. if power light is still off or red, then you may need to replace the modem (check if it's still under warranty, if not you will need to buy a new one.) also you should be using the same power adapter that came with the modem, check the specs. sometimes if the modem is more or less than 3 years old, they could get defective especially if it's often affected by sudden power surges.
Posted on Apr 02, 2008
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