Question about Lexmark X3350 All-In-One InkJet Printer

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Lexmark X3350 printing

My Lexmark X3350 is leaving horizontal white lines in the print. It prints all the material but skips about every one and a half inches leaving a white line about one eigth in wide. I have replaced cartridges, cleaned nozzles using Maintainence tab and a clean cloth, printed alignment page, and used paper path cleaning sheet. Thanks for your help. Clarice

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  • John Ord
    John Ord Mar 19, 2008

    Same exact problem. This is not an issue with print carts it seems to be mechanical within the printer itself. It prints the entire page but INSERTS a line every couple of inches as if the paper advance jogs ahead a bit. There is no data missing from the print. I have new carts in and all cleaning/calibrating has been done. There is no mention of this problem on Lexmark's site and of course the printer is a few months out of warantee. Help out there???



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I just fixed this problem.  first i bought a new (remanufactured 3rd party) cartridge off ebay and found it wasn't working either.

there are cartridge cleaning instructions in the troubleshooting help section that show you how to carefully wipe clean your cartridges.  follow that, it solved my problem.

Posted on Feb 11, 2008


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I have put new ink cartridges in my printer but it it not printing the first couple of lines on the page clearly. The rest of the document is fine. Please advise

Print quality issues could be due to dirty or clogged nozzles. Please follow the steps below to clean the print cartridge nozzles:

Clean Cartridge Nozzles (Solution Center):

1. Go to Start, Programs(Windows XP: All Programs), Lexmark 3300 Series, Lexmark Solution Center.

2. Click the Maintenance tab.

3. Click Clean to fix horizontal streaks.

4. Click Print. A cleaning page prints, forcing ink through the clogged nozzles to clean them.

5. Print a document again to verify that the print quality has improved.

6. If you are still not satisfied with the print quality, follow the instructions in this article How to Clean the Print Cartridge Nozzles and Contacts Manually.

Sep 21, 2011 | Lexmark OfficeCenter X3350 All-in-One...

1 Answer

When printing on x3350 with a new cartridge... get lines that are double and some with thick black ink on some letters.

Try to reseat the cartridges into the printer. If problem continues, then maybe the cartridge nozzles need cleaning. Follow the simple steps below on how to clean the cartridge nozzles on the Lexmark X3350:
  1. Go to Start, Programs (Windows XP: All Programs) > Lexmark 3300 Series > Lexmark Solution Center.
  2. Click the Maintenance tab.
  3. Click Clean to fix horizontal streaks.
  4. Click Print. A cleaning page prints, forcing ink through the clogged nozzles to clean them.
  5. Print the document again to verify that the print quality has improved.
Source: How to Clean the Print Cartridge Nozzles on the Lexmark X3350

Jul 13, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Printer creates horizontal lines across paper that are either blank (no ink) or skipping/sliding looking blurring and distorting the text in that spot. This has been going on for a month. Changing...

The print-head is like a paint-brush -- brush sideways across a white-coloured wall, and you should get a wide "band" of paint. If only half of the paint-brush has paint on it, then only half of that "band" on the wall will get painted, leaving a horizontal strip of white showing through.

So, launch the Canon software that is installed on your computer, and run a few "print-head-cleaning" cycles, to unclog those ink-jets that are _NOT_ shooting the ink onto the paper.

May 20, 2011 | Canon PIXMA MP780 All-In-One InkJet...

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My x3350 double prints text. It will overlay each sentence on itself. When I print worksheets on excel every other vertical line will be double-printed. I've tried to uninstall and reinstall the...

This may be a cartridge misalignment issue. First try printing with the settings changed to black and white print only. If this does not work then print in fast or draft mode (this should print in a single pass with less ink. Normal or best quality is usually done by passing the cartridges over the line twice.
Run the cartridge alignment test and see if it can be correctly aligned.
It could also be that the belt that moves the cartridge holder is loose and so two passes of the print head are misaligned. This may not be repairable (at least not economically).

Feb 20, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

The sentences on the printed page have white lines running horizontally through them. What do I do to correct the problem?

Some of the ink-jets are not spraying ink where they should, i.e., clogged.

Click the Windows key.
Click Control Panel
Click Printers
Click with the 2nd (right?) mouse-button on the icon for the Lexmark.
Click Properties
Click Advanced
There should be a "tools" that includes a program to "clean" the ink-jets. Run it, until the print-quality improves.

Oct 09, 2009 | Lexmark X3350 All-In-One InkJet Printer

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Printing cartridges are getting jammed.

Sounds like the "encoder strip" may be missing or broken. There is a little strip of plastic that runs along the length of the printer between the pulleys that move the printhead. It has lots of tiny little vertical lines on it. If this is missing, the print head does not know where it is on the page and slides wildly back and forth.
You might be able to reattach it if it is not broken.
If not, go buy an X3550 - it is a newer model that can use the same cartridges as the X3350.

May 06, 2009 | Lexmark X3350 All-In-One InkJet Printer

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Lexmark x5470 printer printing blue horizontal lines on coloured documents


try to perform maintenance of your printer
on the setting
and open your printer clean up the nozzle
use alcohol and cotton buds and then placed it back properly!!

Nov 10, 2008 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

White lines in print

Does the printer have replaceable printing heads, or are they integral to the ink cartridge. If so they may need replacing or calibration. Another issue may be electronic contacts, check inside the printer and on the cartridges for any dirt or debris on the (usually copper colour) contacts on either end.

Also, if possible try the printer on an alternate computer to ensure it is not a problem with your software.

Kind regards, ACD

Jun 10, 2008 | Office Equipment & Supplies

1 Answer

Print problem repeating lines

I would try clearing the print que, this is done in the control panel under printers, if that does not work try uninstalling and reinstalling the printer program and drivers.

Hope this helps.

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2 Answers

Horizontal line on prints

Put plain paper in the printer and try to clean the nozzles.

-Start->All Programs->Lexmark 5400 Series->Lexmark Solution Center->Maintenance->Clean to fix horizontal streaks.

Good luck!

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